Horrid service from Nadine Thomas

My husband took my car in for service for me on 06/01/2026. He then advised that the car was left to a lady named Nadine Thomas. He advised that the lady would share quote and suggested I just follow up to make sure I get it. When I called, o asked for the lady. When the person that answered the call told Nadine I was on the phone, it seemed as though she was shouting at the person. I calmly and politely asked her if she could please send the quote as promised to which I got told “what! I didn’t promise anyone anything! I will send it but that’s not cool and you must talk to him!” This left me feeling so belittled as though i was not a paying client at the facility. She further proceeds to handing my husband the keys on collection with no words, not even telling him where the car is located or what was done!Nadine needs to watch her tone and remember she is not addressing her children. I will NEVER take my car back there and do not recommend her ever! I’m beyond ****ed.