Hyundai Roodepoort
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
Hyundai Roodepoort
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRM
RASMOS M
1 reviews | Active since Jan 2020
23 Apr 2026, 08:17
Unsatisfied customers about the service provided
am writing to formally raise a concern regarding a phone call I received at 17:34 from one of your representatives. During the call, the individual communicated in an unprofessional and aggressive manner, raising his voice and interrupting me while I was trying to explain my concerns. The conversation ended abruptly when he hung up, stating that he had personal matters to attend to, before we had concluded our discussion. For clarity, the service performed on my vehicle included: - Oil change - Replacement of the oil filter (R182.00) - Windshield washer fluid (R27.00) The total amount charged was R1,967.00. Please note that the above item prices are listed on your website. My concern is whether the amount I paid reflects fair value for the service provided. Based on the items replaced, I am not convinced that the cost is justified. I was attempting to address this concern during the call, but was not given a fair opportunity to do so. I am disappointed by both the lack of professionalism during the interaction and the way my concerns were handled. I expect a higher standard of customer service and respectful communication
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RASMOS M
1 reviews | Active since Jan 2020
23 Apr 2026, 08:17
Unsatisfied customers about the service provided
am writing to formally raise a concern regarding a phone call I received at 17:34 from one of your representatives. During the call, the individual communicated in an unprofessional and aggressive manner, raising his voice and interrupting me while I was trying to explain my concerns. The conversation ended abruptly when he hung up, stating that he had personal matters to attend to, before we had concluded our discussion. For clarity, the service performed on my vehicle included: - Oil change - Replacement of the oil filter (R182.00) - Windshield washer fluid (R27.00) The total amount charged was R1,967.00. Please note that the above item prices are listed on your website. My concern is whether the amount I paid reflects fair value for the service provided. Based on the items replaced, I am not convinced that the cost is justified. I was attempting to address this concern during the call, but was not given a fair opportunity to do so. I am disappointed by both the lack of professionalism during the interaction and the way my concerns were handled. I expect a higher standard of customer service and respectful communication
0
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RASMOS M
1 reviews | Active since Jan 2020
13 Apr 2026, 16:11
Dissatisfaction of Hyundai service
I am not satisfied with the service performed on my Hyundai Getz. I paid R1,967, and only basic items were replaced (oil, oil filter, sump washer, and washer fluid). No major service components, such as spark plugs, were attended to. In addition, it is stated in their report that my wipers are still in good condition, which is incorrect, as they are clearly worn out and not functioning properly. I went straight after the service to buy new wipers Please clarify whether this was a minor or full service, and explain why important components were not checked or replaced. I am disappointed with the quality of service received and will not recommend your workshop based on this experience. I request proper feedback and a full re-assessment of my vehicle.
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RASMOS M
1 reviews | Active since Jan 2020
13 Apr 2026, 16:11
Dissatisfaction of Hyundai service
I am not satisfied with the service performed on my Hyundai Getz. I paid R1,967, and only basic items were replaced (oil, oil filter, sump washer, and washer fluid). No major service components, such as spark plugs, were attended to. In addition, it is stated in their report that my wipers are still in good condition, which is incorrect, as they are clearly worn out and not functioning properly. I went straight after the service to buy new wipers Please clarify whether this was a minor or full service, and explain why important components were not checked or replaced. I am disappointed with the quality of service received and will not recommend your workshop based on this experience. I request proper feedback and a full re-assessment of my vehicle.
0
Replies (0)IN
Ipeleng N
1 reviews | Active since Jan 2020
12 Mar 2026, 10:27
WORST SERVICE EVER
The oil leak was due to issues with the gearbox as the car made noise when changing gears when speed increases. From gear 2 the car would make uncomfortable noise that was hard to ignore. Hyundai did not do proper assessment of the issue the just assumed the issue was with the clutch which they say they fixed but on the same day the car was collected the initial problem was not fixed. Oil still leaked and noise still there. We then returned the car and they test drived with me and could hear the noise. They then kept the car since then waiting for parts till today. Had they done a proper assessment initially this would have been prevented. I do not even want to talk about the interactions and promises not kept. The worst experience ever at the hands of the so called professionals who don’t seem to understand what the doing. My trust levels are down to 0% and I have been a loyal customer since 2015 when I bought the car from them.
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Ipeleng N
1 reviews | Active since Jan 2020
12 Mar 2026, 10:27
WORST SERVICE EVER
The oil leak was due to issues with the gearbox as the car made noise when changing gears when speed increases. From gear 2 the car would make uncomfortable noise that was hard to ignore. Hyundai did not do proper assessment of the issue the just assumed the issue was with the clutch which they say they fixed but on the same day the car was collected the initial problem was not fixed. Oil still leaked and noise still there. We then returned the car and they test drived with me and could hear the noise. They then kept the car since then waiting for parts till today. Had they done a proper assessment initially this would have been prevented. I do not even want to talk about the interactions and promises not kept. The worst experience ever at the hands of the so called professionals who don’t seem to understand what the doing. My trust levels are down to 0% and I have been a loyal customer since 2015 when I bought the car from them.
0
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Ipeleng N
1 reviews | Active since Jan 2020
12 Mar 2026, 10:06
Worst service I have seen in my entire existence
We brought the car around the 12th of Dec 2025 for mechanical issues (Oil leak) till today we are still waiting for our car to be fixed. Every week is the same story (not sure of ETA) Cornelius and Nadine have the worst customer service (No feedback nothing) instead we are the ones calling for feedback. I would not recommend anyone to take their car to Hyundai Roodepoort. YOU WILL REGRET.
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Ipeleng N
1 reviews | Active since Jan 2020
12 Mar 2026, 10:06
Worst service I have seen in my entire existence
We brought the car around the 12th of Dec 2025 for mechanical issues (Oil leak) till today we are still waiting for our car to be fixed. Every week is the same story (not sure of ETA) Cornelius and Nadine have the worst customer service (No feedback nothing) instead we are the ones calling for feedback. I would not recommend anyone to take their car to Hyundai Roodepoort. YOU WILL REGRET.
0
Replies (0)TS
Tiisetso S
1 reviews | Active since Jan 2020
6 Jan 2026, 18:22
Horrid service from Nadine Thomas
My husband took my car in for service for me on 06/01/2026. He then advised that the car was left to a lady named Nadine Thomas. He advised that the lady would share quote and suggested I just follow up to make sure I get it. When I called, o asked for the lady. When the person that answered the call told Nadine I was on the phone, it seemed as though she was shouting at the person. I calmly and politely asked her if she could please send the quote as promised to which I got told “what! I didn’t promise anyone anything! I will send it but that’s not cool and you must talk to him!” This left me feeling so belittled as though i was not a paying client at the facility. She further proceeds to handing my husband the keys on collection with no words, not even telling him where the car is located or what was done!Nadine needs to watch her tone and remember she is not addressing her children. I will NEVER take my car back there and do not recommend her ever! I’m beyond ****ed.
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Tiisetso S
1 reviews | Active since Jan 2020
6 Jan 2026, 18:22
Horrid service from Nadine Thomas
My husband took my car in for service for me on 06/01/2026. He then advised that the car was left to a lady named Nadine Thomas. He advised that the lady would share quote and suggested I just follow up to make sure I get it. When I called, o asked for the lady. When the person that answered the call told Nadine I was on the phone, it seemed as though she was shouting at the person. I calmly and politely asked her if she could please send the quote as promised to which I got told “what! I didn’t promise anyone anything! I will send it but that’s not cool and you must talk to him!” This left me feeling so belittled as though i was not a paying client at the facility. She further proceeds to handing my husband the keys on collection with no words, not even telling him where the car is located or what was done!Nadine needs to watch her tone and remember she is not addressing her children. I will NEVER take my car back there and do not recommend her ever! I’m beyond ****ed.
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