HS
Hyundai Silverlakes
Unclaimed Business
HS
Hyundai Silverlakes
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Hyundai Silverlakes
Hyundai Silverlakes has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Hyundai Silverlakes across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJO
Jaco O
1 reviews | Active since Jan 2020
11 Feb 2026, 11:46
Poor service and rude communication.
Phoned in and after struggling to get hold of someone to asked for relevant technical person to phone after we got stuck next to the road after collecting the vehicle from Hyundai, I had to phone again a hour later after no one phoned me. In the end I got hold of the mechanic who worked on the vehicle, but had a terrible experience from this workshop (mechanic), very arrogant and uncooperative, put the phone down while i was talking. Needed to phone 3 or 4 times just to get through to someone, and multiple times after that. Still waiting for someone to get back to me. Pathetic response. Their parts department is tops though.
Helpful (0)
|Replies (0)JO
Jaco O
1 reviews | Active since Jan 2020
11 Feb 2026, 11:46
Poor service and rude communication.
Phoned in and after struggling to get hold of someone to asked for relevant technical person to phone after we got stuck next to the road after collecting the vehicle from Hyundai, I had to phone again a hour later after no one phoned me. In the end I got hold of the mechanic who worked on the vehicle, but had a terrible experience from this workshop (mechanic), very arrogant and uncooperative, put the phone down while i was talking. Needed to phone 3 or 4 times just to get through to someone, and multiple times after that. Still waiting for someone to get back to me. Pathetic response. Their parts department is tops though.
0
Replies (0)KM
Karabo M
1 reviews | Active since Jan 2020
1 Feb 2026, 15:32
HYUNDAI SILVERLAKES - SERVICE WORKSHOP MUST JUST SHUT DOWN!!
Sometimes when you hear people stories about bad service, do not wait to experience yourself. Hyuandai Silverlakes has been a disappointment and a frustration. I have been taking my car to the Hyundai in Hatfield but because i moved to Pretoria East, Hyundai Silverlakes is near and would be convinient for me JUNE 2025. What was a normal service, even though my car wasnt due yet, was very exciting for me. new petrol filters, my aircon gas was also finished, so that being replaced was also exciting for me. Things took a turn for me very fast, when the car was picked up buy my husband, after a small distance, it was smelling of petrol. The car had to be taken back to the service station. a mistake they admitted to doing. i didnt have a car over night. Outsurance said because 'the car wasnt due for service, i just took it there' they cant get me an over night car. fetched car the next day. over time the car started making a bad sound. Which my car never did. I have only ever serviced my car at official outlets, my service book is testament to that. JANUARY 2026 - When i took my car back to Hyundai hatfield to have them check out this bad sound - they confirmed that who ever worked on this car lasted during the service of the aircon damaged some things hence the sound it now makes. Aircon service that was done by Hyundai Silverlakes. The quote came up to some R20k to get this problem fixed. When my husband returned to Silverlakes to explain to them the issues now and the new quote to correct their wrongs, there is absolutely no accountability. No meeeting halfway for work that needs to be done. no remorse, no nothing. my car is not even over 70 thousand kms....as a woman driver....i am low risk and do not even drive much. law abiding service girl...books and all. I hope Hyundai Silverlakes shuts down and have that staff go for training before they ruin more cars...and overtime potentially cause accidents that could have been avoided.
Helpful (0)
|Replies (0)KM
Karabo M
1 reviews | Active since Jan 2020
1 Feb 2026, 15:32
HYUNDAI SILVERLAKES - SERVICE WORKSHOP MUST JUST SHUT DOWN!!
Sometimes when you hear people stories about bad service, do not wait to experience yourself. Hyuandai Silverlakes has been a disappointment and a frustration. I have been taking my car to the Hyundai in Hatfield but because i moved to Pretoria East, Hyundai Silverlakes is near and would be convinient for me JUNE 2025. What was a normal service, even though my car wasnt due yet, was very exciting for me. new petrol filters, my aircon gas was also finished, so that being replaced was also exciting for me. Things took a turn for me very fast, when the car was picked up buy my husband, after a small distance, it was smelling of petrol. The car had to be taken back to the service station. a mistake they admitted to doing. i didnt have a car over night. Outsurance said because 'the car wasnt due for service, i just took it there' they cant get me an over night car. fetched car the next day. over time the car started making a bad sound. Which my car never did. I have only ever serviced my car at official outlets, my service book is testament to that. JANUARY 2026 - When i took my car back to Hyundai hatfield to have them check out this bad sound - they confirmed that who ever worked on this car lasted during the service of the aircon damaged some things hence the sound it now makes. Aircon service that was done by Hyundai Silverlakes. The quote came up to some R20k to get this problem fixed. When my husband returned to Silverlakes to explain to them the issues now and the new quote to correct their wrongs, there is absolutely no accountability. No meeeting halfway for work that needs to be done. no remorse, no nothing. my car is not even over 70 thousand kms....as a woman driver....i am low risk and do not even drive much. law abiding service girl...books and all. I hope Hyundai Silverlakes shuts down and have that staff go for training before they ruin more cars...and overtime potentially cause accidents that could have been avoided.
0
Replies (0)