KM
Karabo M
Active since Dec 2017
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
HYUNDAI SILVERLAKES - SERVICE WORKSHOP MUST JUST SHUT DOWN!!
Sometimes when you hear people stories about bad service, do not wait to experience yourself. Hyuandai Silverlakes has been a disappointment and a frustration. I have been taking my car to the Hyundai in Hatfield but because i moved to Pretoria East, Hyundai Silverlakes is near and would be convinient for me JUNE 2025. What was a normal service, even though my car wasnt due yet, was very exciting for me. new petrol filters, my aircon gas was also finished, so that being replaced was also exciting for me. Things took a turn for me very fast, when the car was picked up buy my husband, after a small distance, it was smelling of petrol. The car had to be taken back to the service station. a mistake they admitted to doing. i didnt have a car over night. Outsurance said because 'the car wasnt due for service, i just took it there' they cant get me an over night car. fetched car the next day. over time the car started making a bad sound. Which my car never did. I have only ever serviced my car at official outlets, my service book is testament to that. JANUARY 2026 - When i took my car back to Hyundai hatfield to have them check out this bad sound - they confirmed that who ever worked on this car lasted during the service of the aircon damaged some things hence the sound it now makes. Aircon service that was done by Hyundai Silverlakes. The quote came up to some R20k to get this problem fixed. When my husband returned to Silverlakes to explain to them the issues now and the new quote to correct their wrongs, there is absolutely no accountability. No meeeting halfway for work that needs to be done. no remorse, no nothing. my car is not even over 70 thousand kms....as a woman driver....i am low risk and do not even drive much. law abiding service girl...books and all. I hope Hyundai Silverlakes shuts down and have that staff go for training before they ruin more cars...and overtime potentially cause accidents that could have been avoided.
0 replies
8 months ago
ALEX FORMS - ALWAYS GIVING RUNAROUND
Good day. My forms were submitted to Alex Forbes for my vested pot, this was confirmed on 13 June by my former employer. i have since then been contacting AF for feedback and i was told about a certain waiting period. now i am not being told about authorization - for over a month and i have been told this. a while back i was told the money would reflect in 15 days - the 15th day was 5 Aug, to this day there is nothing. it is always me that needs to make a follow-up, there is no email, no sms , no real follow-up. i phoned today and i was told i would get a call for a director of something, until now there has been nothing. my call was only today excalated - with an email sent to me. i do have any reference number for my calls made, i called twcice today, and the second person on the line didnt have record of my first call. the money due to me is also being ridiculously taxed and there is no real explanation for this. I demand to know how far my money is and the exact date i am to receive it. Af forms people are full of lies and full of stories and always giving me a runaround. i do not advice anyone to invest w AF - they are timewasters. they do not take our concerns serious.
53 replies
19 months ago
SARS worst of them all!!!
My employer is paying over some money to SARS but the SARS money just keep going higher and higher with no explanation!! No contact person on email. When you you lucky to get through - the information is not explained in its entirety. The worst experience ever. The phones take long, when you getting closer after being number 400 something the line hangs up.
0 replies
31 months ago
Standard Bank - lack of competence
I have a ***** case which i logged on 23 September with a case number and all documents requested. Out of the 4 transactions only 1 feedback has been give...no word on the other 3. Every time i phone im told i need to wait some 7 days before feedback can be given. How is it possible that i log a ***** case and it not be taken with the seriousness it deserves? No feedback whatsoever
378 replies
39 months ago
Momentum Funds@Work deliberate DELAYS OF OUR PAYOUTS!
I made a claim with Momentum Funds at work early January. A week later i made a follow up and i spoke to a lady and she saif all is ok on my side i do not need to submit anything further,2 days later i get an email saying i need to submit my tax number, this was a friday. Tuesday the next week i make a follow up and the lady doing my stuff called Koketso hadnt even loaded my tax number on whatever system. Today, i made a call and she tells me the tax thing has cleared and i need to wait 15 days because she needs to apply for a tax on the money due to me. So i must ohone her again next week... She was even giggling and not taking to heart my frustrations and the need for that money. A colleague from the same company i worked for has things things after he made a fuss at your Centurion offices,despite the fact that his things were processed around same time as mine!!! His money will be paid two days they said to him. The manager there at Centurion said to my colleague that what they had done to him was unacceptable Do i need to come there and demand to see your manager?? Coz it seems you act when you are placed in the hot seat. I demand for this issue to be resolved as a matter of urgency!!!!
132 replies
42 months ago
MTN consultants unreachable
I have been trying for a week to get my debit order up to date. I struggle to get through their lines. Their prompt responses dont allow you to speak to a consultant. You are unreachable!! your Facebook people dont even know what they are doing. Please urgently assist. Its as if if we write here maybe we will get assistance.
0 replies
56 months ago
Old mutual death claim process taking over 5 days to process
I have since logged a death claim on 6 Sept and until today 10 September nothing has happened. Funeral was on 9 September!!! Now we must make loans while we had insurance!!! What a useless insurance that doesnt even serve its purpose. This is the second time iv lodged a death claim and the first 1 took 2 weeks for outcome. Your service is horrible, your staff is slow and doesnt even know the policies that are available for people to sign up for. Old mutul, you guys are OLD indeed!! A very, very disappointed client.
53 replies
64 months ago
Old mutual incompetent staff
Incompetent staff all round that hungs up on people. I have been on line for 2 full days for a death claim. No onr knows what to do, you get taken from pillar to post with no real feedback. But when you want our premiums you hound us like mad people. Please sort yourselves out! Death is hard enough as is!!
56 replies
94 months ago
TAXIFY DRIVER RUDE AND INCOMPETENT
I experinced such horrible service from Taxify driver. His name is Lucky 060 925 1860. He called me STUPID for having mistakenly put in an incorrect request. Lucky you are an incompetent, uncultutred driver!
0 replies
102 months ago
UNAUTHORIZED DEBIT ORDER FROM TAYLIN
On the 2nd December at 12:02 mid day an amount of R95.00 was debited from my account by a company called TAYLIN. I called Standard bank and the declared this an unauthorized debit order. the money was reserved. Now im calling them wanting to find out how all this came about..they are telling me there is no one in the Finance department they have all went on leave. I called the lady and she was even speaking to me in Zulu while i was politely speaking in English being mindful of the fact that she might not speak my language. Can you please remove me from your debit order list, i did not register with you.
0 replies
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