HH
Hyundai Hillcrest
Unclaimed Business
HH
Hyundai Hillcrest
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
-100Unlikely
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(50%)
1(50%)
5(0%)
4(0%)
3(0%)
2(50%)
1(50%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRG
Rhoda G
1 reviews | Active since Jan 2020
9 Feb 2026, 19:24
Dishonest service by Hyundai Hillcrest
The sales experience was good. They matched and even beat prices.. But 2 weeks later and they still have not refunded me my deposit which I paid to hold the deal. I feel like I'm begging them for my money back. The sales person keeps saying he will sort but still nothing. They have also failed to settle my trade in vehicle so now I am left with 2 vehicles to pay for. I am being asked for invoices for the trade in vehicle from when I initially purchased it. They have the settlement balance and now they seem to be buying time and refusing to settle my trade in. It's sad that their after sales service is quite pathetic. I initially thought they were a good and honest company but now I doubt their integrity. It seems I have been fooled. I will be reporting them to MIOSA and NCC and I will be liaising with Nedbank to cancel the deal since I am within the 14 day period.. It's not nice at all.. I'm really dissatisfied..
Helpful (0)
|Replies (0)RG
Rhoda G
1 reviews | Active since Jan 2020
9 Feb 2026, 19:24
Dishonest service by Hyundai Hillcrest
The sales experience was good. They matched and even beat prices.. But 2 weeks later and they still have not refunded me my deposit which I paid to hold the deal. I feel like I'm begging them for my money back. The sales person keeps saying he will sort but still nothing. They have also failed to settle my trade in vehicle so now I am left with 2 vehicles to pay for. I am being asked for invoices for the trade in vehicle from when I initially purchased it. They have the settlement balance and now they seem to be buying time and refusing to settle my trade in. It's sad that their after sales service is quite pathetic. I initially thought they were a good and honest company but now I doubt their integrity. It seems I have been fooled. I will be reporting them to MIOSA and NCC and I will be liaising with Nedbank to cancel the deal since I am within the 14 day period.. It's not nice at all.. I'm really dissatisfied..
0
Replies (0)F
Faheem
1 reviews | Active since Jan 2020
6 Feb 2026, 08:21
Hyundai Hillcrest DO BETTER!
Bought a vehicle from the dealership and within 6 days I went back and told them I would like to change the vehicle to go into a vehicle with a better Warranty and Service Plan, The Manager Waseem then tries to Trade in the vehicle and load R30k to R40k on my new deal, I asked him how does a popular vehicle depriciate in value by R30k to R40k in under 6 days, he then has no reasoning, even though he said the first 30 days are interest free on my account, I then went to the Dealer Principle name Jared he initially contacted me,insisted theres no 'Cooling off Period' because I signed at the Dealership electronically, he spoke about Uplifting the deal and thereafter ignored me until I lodged a Complain with MFC,since then I have not heard from the Dealer Principle. MFC being the finance company then tell me there's nothing they can do and I'm still responsible for the primary debt! So as a consumer once you sign at the Dealership the dealership thereafter is not willing to help you, then also your finance company does the same! So it's all about money and not the after service! Even upon drafting this review Jared the Dealer Principle and his Manager have not called me to Uplift the Deal yet they said it was an option.
Helpful (0)
|Replies (0)F
Faheem
1 reviews | Active since Jan 2020
6 Feb 2026, 08:21
Hyundai Hillcrest DO BETTER!
Bought a vehicle from the dealership and within 6 days I went back and told them I would like to change the vehicle to go into a vehicle with a better Warranty and Service Plan, The Manager Waseem then tries to Trade in the vehicle and load R30k to R40k on my new deal, I asked him how does a popular vehicle depriciate in value by R30k to R40k in under 6 days, he then has no reasoning, even though he said the first 30 days are interest free on my account, I then went to the Dealer Principle name Jared he initially contacted me,insisted theres no 'Cooling off Period' because I signed at the Dealership electronically, he spoke about Uplifting the deal and thereafter ignored me until I lodged a Complain with MFC,since then I have not heard from the Dealer Principle. MFC being the finance company then tell me there's nothing they can do and I'm still responsible for the primary debt! So as a consumer once you sign at the Dealership the dealership thereafter is not willing to help you, then also your finance company does the same! So it's all about money and not the after service! Even upon drafting this review Jared the Dealer Principle and his Manager have not called me to Uplift the Deal yet they said it was an option.
0
Replies (0)