F
Faheem
Active since Mar 2023
2
Reviews
0
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Reviews
2 reviews2 months ago
Hyundai Hillcrest DO BETTER!
Bought a vehicle from the dealership and within 6 days I went back and told them I would like to change the vehicle to go into a vehicle with a better Warranty and Service Plan, The Manager Waseem then tries to Trade in the vehicle and load R30k to R40k on my new deal, I asked him how does a popular vehicle depriciate in value by R30k to R40k in under 6 days, he then has no reasoning, even though he said the first 30 days are interest free on my account, I then went to the Dealer Principle name Jared he initially contacted me,insisted theres no 'Cooling off Period' because I signed at the Dealership electronically, he spoke about Uplifting the deal and thereafter ignored me until I lodged a Complain with MFC,since then I have not heard from the Dealer Principle. MFC being the finance company then tell me there's nothing they can do and I'm still responsible for the primary debt! So as a consumer once you sign at the Dealership the dealership thereafter is not willing to help you, then also your finance company does the same! So it's all about money and not the after service! Even upon drafting this review Jared the Dealer Principle and his Manager have not called me to Uplift the Deal yet they said it was an option.
0 replies
37 months ago
Outstanding Service
Zikhona Mabhongo and Jacqueline Kekana from Quest Solutions! I must say hats of to you both for your Professionalism and Timely Response to my Claim! Well done ladies as it is really hard these days to find proper Customer Service. Keep doing what you guys are doing! I hope your bosses cherish employees like you guys!
53 replies
Review Distribution
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1 (50%)
4 Star
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1 Star
1 (50%)