1 reviews | Active since Member
Purchased a second hand Hyundai I20 1.2 premium from Hyundai springfield and made arrangements to fetch the vehicle a week later. Upon collection of the vehicle on the 30th July 2025, I noticed that the vehicle was damaged. The front fender had been knocked in. The bonnet didn't close properly. The lights didn't have the seals on. The Hyundai emblem was even coming off. The roof was badly scratched at the back roof. The rear had paint damage to it. I couldn't even use the vehicle on my birthday the 31st July 2025 as the vehicle battery was fault. The vehicle was collected today, the 06.8.2025,and no senior manager has inspected the vehicle before handing to me after the repair work. The vehicle was still not sorted out to my satisfaction. The team doesn't take customer service and customer satisfaction with care and urgency. I had paid full value for a damaged vehicle. I am not satisfied with the repairs done. I will not be dealing with this branch ever again. The sales team needs to be trained on service. As per Cpa law, don't sell damaged goods to a customer. Pathetic service at Hyundai springfield.