IR
I-Way Roadside Assistance
Unclaimed Business
IR
I-Way Roadside Assistance
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Kim K
1 reviews | Active since Jan 2020
16 Feb 2024, 11:57
Attempt to ****** money!
Be very careful when you have to pay for additional KM's. When I advised the controller, Fazil Lockhat from I-Way Durban that I didn't have cash on me but more than willing to pay via EFT, he agreed and said that was fine. When it came time to pay I was told to send an "instant money". I was not comfortable doing this, sending money to a random cellphone number. I asked for banking details so I would have a paper trail as proof that I had paid. Fazil then told me they don't work like that, and if I don't pay via Instant money he would send his driver to load up my car and take it their yard for storage. Not once did I say i wasn't willing to pay, but he felt the need to threaten me! Having to deal with that, over and above the stress of breaking down on a busy highway, is just so unprofessional and uncalled for.
Helpful (0)
|Replies (0)KK
Kim K
1 reviews | Active since Jan 2020
16 Feb 2024, 11:57
Attempt to ****** money!
Be very careful when you have to pay for additional KM's. When I advised the controller, Fazil Lockhat from I-Way Durban that I didn't have cash on me but more than willing to pay via EFT, he agreed and said that was fine. When it came time to pay I was told to send an "instant money". I was not comfortable doing this, sending money to a random cellphone number. I asked for banking details so I would have a paper trail as proof that I had paid. Fazil then told me they don't work like that, and if I don't pay via Instant money he would send his driver to load up my car and take it their yard for storage. Not once did I say i wasn't willing to pay, but he felt the need to threaten me! Having to deal with that, over and above the stress of breaking down on a busy highway, is just so unprofessional and uncalled for.
0
Replies (0)TM
Tolo M
1 reviews | Active since Jan 2020
7 Mar 2023, 13:29
Pathetic behavior from Iway
I was allocated this driver to assist my female driver who was stuck in Inanda but Moses Zakwe from thos I way breakdown company decided to very rude on us. I think First Assist must part ways with this company as it will tarnish their brand.
Helpful (0)
|Replies (0)TM
Tolo M
1 reviews | Active since Jan 2020
7 Mar 2023, 13:29
Pathetic behavior from Iway
I was allocated this driver to assist my female driver who was stuck in Inanda but Moses Zakwe from thos I way breakdown company decided to very rude on us. I think First Assist must part ways with this company as it will tarnish their brand.
0
Replies (0)