1 reviews | Active since Member
<p>Do your homework before using this dealership. I can't abide dishonesty and lies. Go to a reputable dealership and pay a bit more. It will be worth it in the end. They refused to uphold a 12 month guarantee on replaced LCD - firstly saying they made a mistake on the invoice, then saying it was glass and NOT an LCD that had been replaced even though the price charged was for an LCD and it clearly said LCD on the invoice, and the front desk lady told me there was a 12 month guarantee, and then finally LUKE admitted it was the LCD, but refused to replace without charging again because suddenly their back up computer told them there was no 12 month guarantee! The story changed so many times it made my head spin. The manager NIC BARNES left the shop before my query was dealt with leaving his ill advised staff to flounder around. I will take my iPhone to a reputable dealer and hopefully IBreak have not damaged it irreparably it took LUKE over an hour to restore it to original, which is concerning given that it took them less time than that to 'fix' it. </p>