Poor experience, unprofessional.

I recently purchased gold from IBV Gold in Sandton Square. My experience was poor to say the least, I have requested an invoice for the purchase which I have yet to received, told that it was my responsibility to remind them to issue invoices, asked not to use specific banking accounts, and generally treated as though my business is irrelevant and a very unprofessional experience from the moment I walked in, especially taking into consideration the industry, type of business and clientele that IBV Gold in Sandton deal with. I do not and will not in future recommend this company for the purchase of sale of gold.