IM
IC Markets
Unclaimed Business
IM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About IC Markets
IC Markets has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked IC Markets across 33 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIR
Ivor R
1 reviews | Active since Jan 2020
13 Mar 2026, 06:37
Worst customer service
I made a deposit a week ago and it wasn't processed. I have been hounding them and nobody seems to be able to help. Customer service is non existent - they just keep you on a line without resolving the issue. I certainly wont be doing business with them again.
Helpful (0)
|Replies (0)IR
Ivor R
1 reviews | Active since Jan 2020
13 Mar 2026, 06:37
Worst customer service
I made a deposit a week ago and it wasn't processed. I have been hounding them and nobody seems to be able to help. Customer service is non existent - they just keep you on a line without resolving the issue. I certainly wont be doing business with them again.
0
Replies (0)LDCJ
Lasalle De Carvalho Jeronimo
1 reviews | Active since Jan 2020
11 Mar 2026, 08:17
Withdrawal of funds a nightmare.
Trying to withdraw funds for a week. I deposited my funds using a bank card and it was accepted, now I tried to withdraw using the same card out of the blue it is not accepted. I gave an alternative card and out fo the blue no funds are available in the wallet which is not true. This withdrawal experience is the worst I have ever had. PLEASE HELP.
Helpful (0)
|Replies (0)LDCJ
Lasalle De Carvalho Jeronimo
1 reviews | Active since Jan 2020
11 Mar 2026, 08:17
Withdrawal of funds a nightmare.
Trying to withdraw funds for a week. I deposited my funds using a bank card and it was accepted, now I tried to withdraw using the same card out of the blue it is not accepted. I gave an alternative card and out fo the blue no funds are available in the wallet which is not true. This withdrawal experience is the worst I have ever had. PLEASE HELP.
0
Replies (0)lJ
luis J
1 reviews | Active since Jan 2020
24 Sept 2025, 15:16
How I Recovered My Lost Funds and Overcame Withdrawal Issues With Professional Help
I invested in a platform and for months I couldn’t make any withdrawals. Every time I tried, there were excuses and delays until I thought I had completely lost my funds. A friend introduced me to Alpha Recovery Firm, and from the first conversation they gave me hope. They listened carefully, explained each step of the process, and worked with me until my funds were fully recovered. What impressed me most was their professionalism and constant updates throughout the process. I’m truly grateful for their support and I highly recommend Alpha Recovery Firm to anyone dealing with withdrawal issues or lost funds. Email ➝ alpha recovery firm @ gmail . com WhatsApp ➝ +1 › 912 › 802 › 9426
Helpful (0)
|Replies (0)lJ
luis J
1 reviews | Active since Jan 2020
24 Sept 2025, 15:16
How I Recovered My Lost Funds and Overcame Withdrawal Issues With Professional Help
I invested in a platform and for months I couldn’t make any withdrawals. Every time I tried, there were excuses and delays until I thought I had completely lost my funds. A friend introduced me to Alpha Recovery Firm, and from the first conversation they gave me hope. They listened carefully, explained each step of the process, and worked with me until my funds were fully recovered. What impressed me most was their professionalism and constant updates throughout the process. I’m truly grateful for their support and I highly recommend Alpha Recovery Firm to anyone dealing with withdrawal issues or lost funds. Email ➝ alpha recovery firm @ gmail . com WhatsApp ➝ +1 › 912 › 802 › 9426
0
Replies (0)A
Alex
1 reviews | Active since Jan 2020
1 Jun 2025, 00:10
After waiting over two weeks with no word on my withdrawal and seeing my wallet emptied, I was beyond frustrated
After waiting over two weeks with no word on my withdrawal and seeing my wallet emptied, I was beyond frustrated. Thankfully, I contacted the email in my bio_fredmercy 3 47 At gmail.com and Mrs. Mercy’s team came through. They were quick, professional, and got my funds back. Despite the stressful process, I truly appreciate their help.
Helpful (0)
|Replies (0)A
Alex
1 reviews | Active since Jan 2020
1 Jun 2025, 00:10
After waiting over two weeks with no word on my withdrawal and seeing my wallet emptied, I was beyond frustrated
After waiting over two weeks with no word on my withdrawal and seeing my wallet emptied, I was beyond frustrated. Thankfully, I contacted the email in my bio_fredmercy 3 47 At gmail.com and Mrs. Mercy’s team came through. They were quick, professional, and got my funds back. Despite the stressful process, I truly appreciate their help.
0
Replies (0)cO
chibiko O
1 reviews | Active since Jan 2020
6 Mar 2025, 21:57
if you need assistance with regards of your lost funds
if you need assistance with regards of your lost funds from your broker or may be your broker manager asking you to make more deposit before you could make a withdrawal or your account has been manipulated by your broker manager or your broker has blocked your account just because they need you to make more deposit to your account. Vist “****inspect. c o m” to complain and report your problems. They will be guided on how to get back all your lost funds just within a few days.
Helpful (0)
|Replies (0)cO
chibiko O
1 reviews | Active since Jan 2020
6 Mar 2025, 21:57
if you need assistance with regards of your lost funds
if you need assistance with regards of your lost funds from your broker or may be your broker manager asking you to make more deposit before you could make a withdrawal or your account has been manipulated by your broker manager or your broker has blocked your account just because they need you to make more deposit to your account. Vist “****inspect. c o m” to complain and report your problems. They will be guided on how to get back all your lost funds just within a few days.
0
Replies (0)DO
Dylan O
1 reviews | Active since Jan 2020
5 Mar 2025, 02:56
Refusal to Provide Banking Update and Customer Support
I am writing to formally lodge a complaint against IC Markets regarding their failure to provide adequate customer support and process my request to update my banking details in their accounts department. The prolonged delays and lack of action have raised serious concerns about IC Markets’ handling of customer accounts, potentially restricting access to funds without just cause. I emigrated from South Africa to Qatar and have been attempting to update my IC Markets account with my Qatar bank details since I no longer use my South African bank accounts. I uploaded proof of my Qatar bank account more than a month ago on my IC Markets profile, yet it has still not been linked to my account for withdrawals to my Qatar bank account. This request has been ongoing for over a month, with no resolution, due to the deliberate inaction of IC Markets’ representative, Juliana Voroklinioti. Issues Experienced: • Excessive Delays: Ms. Voroklinioti takes 5 to 7 days to respond to each email, unnecessarily prolonging the process. • Irrelevant and Incorrect Responses: She has repeatedly provided excuses instead of resolving the issue. For example, she claimed I did not provide my card’s expiry date when it was clearly visible in the top left corner of my submission. • Unreasonable Requests: She requested proof of deposits on virtual cards, which is not applicable or necessary for my request. • Failure to Process Uploaded Documents: I uploaded proof of my Qatar bank account more than a month ago on my IC Markets profile, yet it has still not been linked to my account for withdrawals to my Qatar bank account. • Refusal to Escalate: Despite multiple requests, she has refused to escalate my case to a manager or provide a direct contact number to resolve the matter efficiently, or to call me back after 1 month and despite repeated requests. • Lack of Customer Support: IC Markets has failed to provide a reasonable resolution, leaving me unable to update my banking details or access my funds as required. This conduct is highly concerning for a financial institution regulated in Australia. IC Markets’ unwillingness to process a simple banking update, coupled with their poor customer support, suggests an attempt to obstruct access to customer funds. Do not do business with this broker. They refuse to provide their customers with proper service.
Helpful (0)
|Replies (0)DO
Dylan O
1 reviews | Active since Jan 2020
5 Mar 2025, 02:56
Refusal to Provide Banking Update and Customer Support
I am writing to formally lodge a complaint against IC Markets regarding their failure to provide adequate customer support and process my request to update my banking details in their accounts department. The prolonged delays and lack of action have raised serious concerns about IC Markets’ handling of customer accounts, potentially restricting access to funds without just cause. I emigrated from South Africa to Qatar and have been attempting to update my IC Markets account with my Qatar bank details since I no longer use my South African bank accounts. I uploaded proof of my Qatar bank account more than a month ago on my IC Markets profile, yet it has still not been linked to my account for withdrawals to my Qatar bank account. This request has been ongoing for over a month, with no resolution, due to the deliberate inaction of IC Markets’ representative, Juliana Voroklinioti. Issues Experienced: • Excessive Delays: Ms. Voroklinioti takes 5 to 7 days to respond to each email, unnecessarily prolonging the process. • Irrelevant and Incorrect Responses: She has repeatedly provided excuses instead of resolving the issue. For example, she claimed I did not provide my card’s expiry date when it was clearly visible in the top left corner of my submission. • Unreasonable Requests: She requested proof of deposits on virtual cards, which is not applicable or necessary for my request. • Failure to Process Uploaded Documents: I uploaded proof of my Qatar bank account more than a month ago on my IC Markets profile, yet it has still not been linked to my account for withdrawals to my Qatar bank account. • Refusal to Escalate: Despite multiple requests, she has refused to escalate my case to a manager or provide a direct contact number to resolve the matter efficiently, or to call me back after 1 month and despite repeated requests. • Lack of Customer Support: IC Markets has failed to provide a reasonable resolution, leaving me unable to update my banking details or access my funds as required. This conduct is highly concerning for a financial institution regulated in Australia. IC Markets’ unwillingness to process a simple banking update, coupled with their poor customer support, suggests an attempt to obstruct access to customer funds. Do not do business with this broker. They refuse to provide their customers with proper service.
0
Replies (0)AR
Andrea R
1 reviews | Active since Jan 2020
13 Jan 2025, 00:46
J'ai récupéré mes fonds
J'ai transféré 18,677£ en utilisant le site Web de vt, qui est un moyen dévot de transférer de l'argent, comme je l'ai fait avec d'autres sociétés. Mais VT a refusé le paiement et n'a pas remboursé mon argent. Ensuite, je les ai signalés à cette agence L'agent dont les coordonnées sont WhatsApp: +44—-7—8—2–6–4–0—1—0–0–5 Email: h a y d o n b i l l 3 1 @ g m a i l . C o m
Helpful (0)
|Replies (0)AR
Andrea R
1 reviews | Active since Jan 2020
13 Jan 2025, 00:46
J'ai récupéré mes fonds
J'ai transféré 18,677£ en utilisant le site Web de vt, qui est un moyen dévot de transférer de l'argent, comme je l'ai fait avec d'autres sociétés. Mais VT a refusé le paiement et n'a pas remboursé mon argent. Ensuite, je les ai signalés à cette agence L'agent dont les coordonnées sont WhatsApp: +44—-7—8—2–6–4–0—1—0–0–5 Email: h a y d o n b i l l 3 1 @ g m a i l . C o m
0
Replies (0)HF
Huston F
1 reviews | Active since Jan 2020
23 Dec 2024, 09:15
I was able to get back my lost funds
I am incredibly grateful to the Olive Team for helping me recover $100,000 in such a short period. Their professionalism, expertise, and relentless dedication made the entire process smooth and stress-free. I highly recommend their services to anyone seeking reliable assistance in financial recovery. W-h-a -ts -A-p-p: +54 -9 -3-7-5-1- 4-7‑8-7-4-6 Email: (o l i v e t r a d e r e c o v e r y 5 5 (@)———-g m a i l—————c o m
Helpful (0)
|Replies (0)HF
Huston F
1 reviews | Active since Jan 2020
23 Dec 2024, 09:15
I was able to get back my lost funds
I am incredibly grateful to the Olive Team for helping me recover $100,000 in such a short period. Their professionalism, expertise, and relentless dedication made the entire process smooth and stress-free. I highly recommend their services to anyone seeking reliable assistance in financial recovery. W-h-a -ts -A-p-p: +54 -9 -3-7-5-1- 4-7‑8-7-4-6 Email: (o l i v e t r a d e r e c o v e r y 5 5 (@)———-g m a i l—————c o m
0
Replies (0)