1 reviews | Active since Member
I'm still waiting on service delivery for my fuse box cover I was promised by the sales person ,Dylan Mccullough. Before I purchased a car from them (I'm based in CPT) I was promised that the car is in excellent condition (nothing amiss and all checks was done)and that my fuse box cover will be delivered to CapeTown with my car I've just purchased from them immediately after I was assured about the car. I have sold my 2022 Chery Toggo 8 pro to them in an excellent, almost new condition with a low mileage of about 43000 km on clock I had for almost 22 months. Everytime I must call and communicate first and then given the back and fro run around. I'm not happy at all about their after service as it sucks big time!!! This Mahindra car that I have purchased from IC Auto Nissan Roodepoort has already made me given out more money than I ever anticipated to spend. It started with R5000.00 fuel to get the Mahindra from Johannesburg to Cape Town and my immaculate condition Chery Tiggo back to Johannesburg. Once I saw the Mahindra ,I noticed the left side rear mirror was damaged, here and there paint scratches which of cause were never disclosed to me in fact nothing was disclosed as faulty prior to me purchasing the vehicle. I now also had to pay to have my aerial fitting on the roof of the car repaired by a panel beater as it was dented and damaged and water seeped through when it rained. My reverse camera and radio wasn't working like it should and had to sort that out too. So you can imagine the exorbitant amounts of monies I had to spend and all this was never advertised in the cars and nor was it declared or advised from these mentioned sales persons. So I will keep updated regarding the comms and outcome from this real shocking service from IC Auto Nissan Roodepoort, clear water branch.You see once they got their monies for selling a ****py car to you and they dont disclose the actual state of a car to you then they dont care about their customers and their after sales customer satisfaction . Moves right on to bull**** the next customer falling victim. So let's see if I will now have to wait on Dylan's manager ,Mr Christo Beneke to see if he will keep up to his word to get back to me and see that I finally have my fuse box cover couriered to me as I was promised in February 2024 already. I will keep updated on this developing story...TBC
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