ML
Moegamat L
Active since May 2015
6
Reviews
0
Industries
Reviews
6 reviews7 months ago
Faith restored in Cubbi cars by Michael Van Rooyen
Michael Van Rooyen....You have kept me inundated with updates regarding my licensing plates and disc .I highly appreciate your commitment, calls and messages even though you were on leave. Keep up the awesome Customer Services. You restored my faith in Cubbi cars🙂
53 replies
7 months ago
Bad pre and aftersales service - No reply to my calls and emails sent re my licensing and disc.
So much "good" things said about a seamingless transaction between customers and Cubbi cars sales reps from reviews I've read but I am unfortunately one such customer that is not happy from the get go especially your aftersales service sucks! In a nutshell with all other things that happened, I am still waiting on my licensing plate and disc since the 29th August 2025. Nobody rep**** back to my emails or calls as all i am asking for is an update as to how long i still need to wait? Sales rep, Brandon Van Rensburg and your managers, Dom and Steve, can you please get back to me so that I can atleast hope there's some little professionalism in you guys... I just want to get this over and done with and never buy a xar from Cubbi again....All I deserve is an update refarding this ..... Maak asseblief net klaar!🙄 And before any assumptions are concluded, there's Two sides to a story.
53 replies
20 months ago
Thank you Nhlamulo Ngoveni
Shout out to Nhlamulo Ngoveni at Absa Activate car insurance. She went the extra mile to help me and i am still a loyal and happy customer . Thank you so much for your outstanding service :-)
53 replies
25 months ago
IC Auto Nissan Roodepoort - Disappointing & bad after sales service
I'm still waiting on service delivery for my fuse box cover I was promised by the sales person ,Dylan Mccullough. Before I purchased a car from them (I'm based in CPT) I was promised that the car is in excellent condition (nothing amiss and all checks was done)and that my fuse box cover will be delivered to CapeTown with my car I've just purchased from them immediately after I was assured about the car. I have sold my 2022 Chery Toggo 8 pro to them in an excellent, almost new condition with a low mileage of about 43000 km on clock I had for almost 22 months. Everytime I must call and communicate first and then given the back and fro run around. I'm not happy at all about their after service as it sucks big time!!! This Mahindra car that I have purchased from IC Auto Nissan Roodepoort has already made me given out more money than I ever anticipated to spend. It started with R5000.00 fuel to get the Mahindra from Johannesburg to Cape Town and my immaculate condition Chery Tiggo back to Johannesburg. Once I saw the Mahindra ,I noticed the left side rear mirror was damaged, here and there paint scratches which of cause were never disclosed to me in fact nothing was disclosed as faulty prior to me purchasing the vehicle. I now also had to pay to have my aerial fitting on the roof of the car repaired by a panel beater as it was dented and damaged and water seeped through when it rained. My reverse camera and radio wasn't working like it should and had to sort that out too. So you can imagine the exorbitant amounts of monies I had to spend and all this was never advertised in the cars and nor was it declared or advised from these mentioned sales persons. So I will keep updated regarding the comms and outcome from this real shocking service from IC Auto Nissan Roodepoort, clear water branch.You see once they got their monies for selling a ****py car to you and they dont disclose the actual state of a car to you then they dont care about their customers and their after sales customer satisfaction . Moves right on to bull**** the next customer falling victim. So let's see if I will now have to wait on Dylan's manager ,Mr Christo Beneke to see if he will keep up to his word to get back to me and see that I finally have my fuse box cover couriered to me as I was promised in February 2024 already. I will keep updated on this developing story...TBC
0 replies
103 months ago
Great customer services and attitude
Awesome customer service from both Nomasonto and Latisha Naidoo. Both Ladies from the MiWay customer service department helped me with my queries and updating my policy. Latisha Naidoo showed great patience and went the extra mile. Those two Ladies are truly an asset to MiWay...Please reward them!???
61 replies
133 months ago
Great attitude/Customer focus/ going the xtra mile
Good day<br> It is with the greatest of pleasure and feeling that is it my duty to acknowledge and compliment an \out of this world service and attitude"that the following managers have shown me. Especially since i come from the retail industry and to this day i still work in the client facing environment I know how daunting it can be working"
0 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)