ICAS - worst company to work with

I do not even want to give ICAS 1 star, it is the worst company I have ever had to deal with. They never respond to emails, their administration is a mess and it is huge frustration to work through them. It took over six months to get a client registered. Now I have been waiting for three month to get a new one registered. How can people work like this? Do they have no pride in what they do???