Appalling Service

This institution only has its own interests at heart. My daughter has been struggling to get a certificate, yet the fees are up-to-date. She has been there a number of times, and we have made several calls to no avail. They keep sending us from pillar to post. In the meantime, my daughter is losing out since she cannot produce the computer certificate at interviews. Most of the time, one cannot reach them, and when you do, you get transferred multiple times with no solution. Very disappointed.