1 reviews | Active since Member
WOW! Vodacom and their collection agent, Ida Law sucks!
It's very easy for them to escalate accounts to collection companies. However, when a client pays to settle that account, there are no systems in place to make sure that the payment is transferred to Vodacom.
As we speak, I made a payment on 24 December 2025 to Ida Law, with the hope that by 2 January at the very least the money will be reflecting on my Vodacom account.
Since then, I have been calling both Ida Law and Vodacom daily to find out why the money is not reflecting on my vodacom account. I have heard different answers from the different call centre agents I had the misfortune to talk to.
Had I known that this will take this long to clear I would have enjoyed the festive season and made the payment at teh end of January! I have regrets on another level!
Vodacom and Ida Law. Please get your houses in order. We the clients are suffering while you both don't know what is happening with your transfer mechanism!!!!!!