IDA Law
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
IDA Law has a TrustIndex of 0 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. Hellopeter has tracked IDA Law across 33 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I settled my account in 2024, and have been requesting for a paid up letter since however, this company seems unbothered and until this day I haven't received any paid up letter from them. Yet, they have acknowledged they received my payment, I don't understand the delay, lack of communication and terrible service as this impacts one severely where it impacts one's livelyhood. I'm trying to apply for housing and have had no luck as the account still shows on my credit profile. I've attempted calling, emailing and made multiple requests via WhatsApp. I am extremely dissatisfied and disappointed with the service.
1 reviews | Active since Jan 2020
I settled my account in 2024, and have been requesting for a paid up letter since however, this company seems unbothered and until this day I haven't received any paid up letter from them. Yet, they have acknowledged they received my payment, I don't understand the delay, lack of communication and terrible service as this impacts one severely where it impacts one's livelyhood. I'm trying to apply for housing and have had no luck as the account still shows on my credit profile. I've attempted calling, emailing and made multiple requests via WhatsApp. I am extremely dissatisfied and disappointed with the service.
1 reviews | Active since Jan 2020
The deceased's father came to us to find find out about the process of the estate. That was it, please note that his ex-wife was supposed to obtain appointment as executor. Neither we or the other family has something to do with this estate, but IDA Law keep on sending us mails after we informed them to stop as it is not our estate. This is their mail : We have reported the estate of the late Phillippus Marais Ref: 62424558693 to the Master's Office. However, no executor has been appointed yet. To move forward, the family needs to nominate an executor (a family member or professional). We can assist with the nomination form and process at no cost to you. Please let us know if: o You wish to nominate someone o You need guidance or the nomination form
1 reviews | Active since Jan 2020
The deceased's father came to us to find find out about the process of the estate. That was it, please note that his ex-wife was supposed to obtain appointment as executor. Neither we or the other family has something to do with this estate, but IDA Law keep on sending us mails after we informed them to stop as it is not our estate. This is their mail : We have reported the estate of the late Phillippus Marais Ref: 62424558693 to the Master's Office. However, no executor has been appointed yet. To move forward, the family needs to nominate an executor (a family member or professional). We can assist with the nomination form and process at no cost to you. Please let us know if: o You wish to nominate someone o You need guidance or the nomination form
1 reviews | Active since Jan 2020
IDA Law is useless, lazy and rude staff. I went to the emergency unit @ Life Hospital | Kingsbury Hospital Claremont, Cape Town on the 01.01.2025 for a short visit with extreme Dehydration. I left the unit on the same morning after 4 hours. I emailed Life Hospital the following week in January 2025 to ask if all the payments were settled and received NO RESPONSE. 9 months later in October 2025, I received an SMS saying that I owed the Hospital R200.10 - which I visited Kingsbury hospital and paid in person on the 28 October 2025. In November, I was called by IDA Law saying that I owed the hospital an outstanding amount of R200.10 to which I rep**** that it has been settled they asked for a proof of payment which was sent to them on the same day via email. I have been harassed by IDA Law with calls every week to tell me that the amount is still outstanding to which I always reply that the amount has been paid and followed up with a further 3 emails with Proof of payment attached - every time the employees on the phone call add that they will escalate the matter and update the system. This hasn't been done and I'm still being harassed by IDA LAW and it's over a year later than when I visited the hospital. IDA LAW have rude, unhelpful employees and no accountability has been shown even after I expressed that I have done what they have asked me to do on numerous occasions. UNACCAPTABLE!
1 reviews | Active since Jan 2020
IDA Law is useless, lazy and rude staff. I went to the emergency unit @ Life Hospital | Kingsbury Hospital Claremont, Cape Town on the 01.01.2025 for a short visit with extreme Dehydration. I left the unit on the same morning after 4 hours. I emailed Life Hospital the following week in January 2025 to ask if all the payments were settled and received NO RESPONSE. 9 months later in October 2025, I received an SMS saying that I owed the Hospital R200.10 - which I visited Kingsbury hospital and paid in person on the 28 October 2025. In November, I was called by IDA Law saying that I owed the hospital an outstanding amount of R200.10 to which I rep**** that it has been settled they asked for a proof of payment which was sent to them on the same day via email. I have been harassed by IDA Law with calls every week to tell me that the amount is still outstanding to which I always reply that the amount has been paid and followed up with a further 3 emails with Proof of payment attached - every time the employees on the phone call add that they will escalate the matter and update the system. This hasn't been done and I'm still being harassed by IDA LAW and it's over a year later than when I visited the hospital. IDA LAW have rude, unhelpful employees and no accountability has been shown even after I expressed that I have done what they have asked me to do on numerous occasions. UNACCAPTABLE!
1 reviews | Active since Jan 2020
WOW! Vodacom and their collection agent, Ida Law sucks! It's very easy for them to escalate accounts to collection companies. However, when a client pays to settle that account, there are no systems in place to make sure that the payment is transferred to Vodacom. As we speak, I made a payment on 24 December 2025 to Ida Law, with the hope that by 2 January at the very least the money will be reflecting on my Vodacom account. Since then, I have been calling both Ida Law and Vodacom daily to find out why the money is not reflecting on my vodacom account. I have heard different answers from the different call centre agents I had the misfortune to talk to. Had I known that this will take this long to clear I would have enjoyed the festive season and made the payment at teh end of January! I have regrets on another level! Vodacom and Ida Law. Please get your houses in order. We the clients are suffering while you both don't know what is happening with your transfer mechanism!!!!!!
1 reviews | Active since Jan 2020
WOW! Vodacom and their collection agent, Ida Law sucks! It's very easy for them to escalate accounts to collection companies. However, when a client pays to settle that account, there are no systems in place to make sure that the payment is transferred to Vodacom. As we speak, I made a payment on 24 December 2025 to Ida Law, with the hope that by 2 January at the very least the money will be reflecting on my Vodacom account. Since then, I have been calling both Ida Law and Vodacom daily to find out why the money is not reflecting on my vodacom account. I have heard different answers from the different call centre agents I had the misfortune to talk to. Had I known that this will take this long to clear I would have enjoyed the festive season and made the payment at teh end of January! I have regrets on another level! Vodacom and Ida Law. Please get your houses in order. We the clients are suffering while you both don't know what is happening with your transfer mechanism!!!!!!
1 reviews | Active since Jan 2020
We keep getting sms's from them to pay for an account we did not incur as the account holder is the institute my daughter attended at the time. The institute has claimed responsibility but the messages keep coming with threat. Has anyone ever received a reply from them? Are they even legit?
1 reviews | Active since Jan 2020
We keep getting sms's from them to pay for an account we did not incur as the account holder is the institute my daughter attended at the time. The institute has claimed responsibility but the messages keep coming with threat. Has anyone ever received a reply from them? Are they even legit?
1 reviews | Active since Jan 2020
I was retrenched in June 2025, paid up my loan and recieved a settlement letter in December. IDA Law are very rude and arrogant despite me sending them the settlement letter. They wanted a copy of the origional mail. I have submitted everything numerous times but still IDA Law have up issued me with a settlement letter and my credit profile is still blocked. This is not fair, ethical and I feel prejudiced against and been victimized. Please stop making promises and do your job. I recieved numerous phone calls validating all info and still I am blocked.
1 reviews | Active since Jan 2020
I was retrenched in June 2025, paid up my loan and recieved a settlement letter in December. IDA Law are very rude and arrogant despite me sending them the settlement letter. They wanted a copy of the origional mail. I have submitted everything numerous times but still IDA Law have up issued me with a settlement letter and my credit profile is still blocked. This is not fair, ethical and I feel prejudiced against and been victimized. Please stop making promises and do your job. I recieved numerous phone calls validating all info and still I am blocked.
1 reviews | Active since Jan 2020
There are so many complaints about this company - they been HARASSING me too. They actually usually 'PREY' on vulnerable people. I have now laid a complaint about the company with the Public Protector. I would implore you all to do the same against them; and also ******** ******ION charges. They a HUGE ******** ******ion organisation....Lets SHUT THEM DOWN ONCE-AND-FOR-ALL!!!
1 reviews | Active since Jan 2020
There are so many complaints about this company - they been HARASSING me too. They actually usually 'PREY' on vulnerable people. I have now laid a complaint about the company with the Public Protector. I would implore you all to do the same against them; and also ******** ******ION charges. They a HUGE ******** ******ion organisation....Lets SHUT THEM DOWN ONCE-AND-FOR-ALL!!!
1 reviews | Active since Jan 2020
zero stars not an option, ******* company that does not follow financial laws directors should be prosecuted for financial miss management, cannot give copies of statements of payments received by them... do not even answer emails or calls
1 reviews | Active since Jan 2020
zero stars not an option, ******* company that does not follow financial laws directors should be prosecuted for financial miss management, cannot give copies of statements of payments received by them... do not even answer emails or calls
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