Idealdirect

If I could add no stars, I would. In December I purchased an iron from their website. They then went on to send me a cheaper iron. I have been in the process of getting a refund for weeks now, to no avail. Their business practices is shocking. And they actually go about many different names. There is 1) idealdirect 2) catch of the day 3) magic in the box. Basically, it is a Chinese import shop, selling online.