Identity Clothing collections - Pathetic telephone etiquette and no respect

I opened an account at Identity Clothing Zevenwacht Mall. One of the requirements was to have a bank account for the debit order payment. I purchased clothes and received and sms that my account is in arrears after the one month. I inconveniently went and paid and asked them to correct it. It was not done and they harassed me so much, leaving up to 12 voice messages a day. Trying to explain to the person who called was just useless. They have no respect or any form of customer etiquette and lack telephone mannerism. So completely unprofessional coming from such a huge group of companies. Please teach your agent respect and how to address their customers. It is way out of line. I have been in sales and customer service for over 20 years and can teach them a lot on how to go about what they are doing. Cant wait to settle my account and never use it again.