1 reviews | Active since Member
MTN Insurance sent my phone here for repairs. Their courier couldn't figure out whether my phone had been delivered so I looked up the recipient on the waybill. I was really shocked and concerned about the bad reviews. I phoned the lab, and the lady who answered confirmed my phone had arrived. I told her about my concerns. I asked her whether she was aware that all the reviews on HelloPeter are one star, and she pointed out that the bad reviews were all old - 2020 and before. She assured me that Idroid Lab had improved vastly and offered to personally check my device before sending it back. Six days later my phone came back and it is pristine. It's like brand new. I actually can't tell whether this is my old phone, it very well could have been replaced with a new one.
Don't be put off by the bad reviews - this business has shaped up quite nicely and I'm very happy with them.
That said, I would not recommend MTN Insurance. My phone was sent in for a cracked screen (and I'll maintain that I got more out of the repairs than I bargained for) the excess I had to pay was over R400. A brand new screen would have probably cost around R800 and been done quickly locally. I would have opted to go that way instead and pay out of pocket.
Best regards,
Best regards,