Negligence repairing customer device.

Avoid their service wherever possible. Phone was sent in via MTN Insurance November 2023 got it back November still and mentioned that the phone was replaced with non-original LCD as my fingerprint sensor was no longer present in the phone options. It had a on display fingerprint reader. After struggling to get the phone to be collected the second time to fix the issues that Idroid created. (no fingerprint reader, back cover not closed properly), it got collected in January 2024. After trying to follow up for weeks with no feedback from anyone, now on the 4th of March I find out that the phone is beyond economical repair... Phone was working fine just needed to have LCD originally repaired as the LCD was cracked, not 4months later is not repairable. I would not trust Idroid Labs with any device. They do not care for your device and take their own time.