IM
Ihealth Meals
Unclaimed Business
IM
Ihealth Meals
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceML
Megan L
1 reviews | Active since Jan 2020
18 Sept 2017, 17:08
Gave me food poisoning and didn't bother to reply when I complained
The food is very average but to be expected from the price. However a number of times it didn't smell great, and within one day there was mold growing all over the salad which seemed a bit odd. The food is always late (in 3 weeks it was over 2 hours late on 3 occasions) which makes getting to work on time impossible. The worst however is that I got violent food poisoning last Friday. This was definitely from their food as I didn't eat anything else all day. I emailed them 3 times to complain but didn't even get a response. They just stopped delivering food to me as I asked them to but haven't refunded me for the remaining portion. Super disappointed in the service!
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Megan L
1 reviews | Active since Jan 2020
18 Sept 2017, 17:08
Gave me food poisoning and didn't bother to reply when I complained
The food is very average but to be expected from the price. However a number of times it didn't smell great, and within one day there was mold growing all over the salad which seemed a bit odd. The food is always late (in 3 weeks it was over 2 hours late on 3 occasions) which makes getting to work on time impossible. The worst however is that I got violent food poisoning last Friday. This was definitely from their food as I didn't eat anything else all day. I emailed them 3 times to complain but didn't even get a response. They just stopped delivering food to me as I asked them to but haven't refunded me for the remaining portion. Super disappointed in the service!
0
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Refilwe M
1 reviews | Active since Jan 2020
13 Jul 2015, 14:34
Bad service by iHealth
iHealth has been appointed as the preferred meal service provider for the Spark School Network. <br> <br> Since I subscribed with them in January 2015 to provide lunch and a snack for my daughter and niece, they have been the worst company to deal with. <br> <br> I paid a year in-advance for the two children ( R12 288 ) and the kids received their meals late on several occasion. When they did get their lunch and delayed snack in form of an apple, the children did not eat the food because they did not like the food. I took it as the food was too healthy and they will get used to it. Nonetheless, I suggested other forms of food and was told there was too much processed meat etc in the suggested menu. So, I gave them two full terms to improve until i cancelled my subscription on 1st June. They accepted the contract cancellation and requested I provide my banking details.Which was done. However, to date I have not received my refund and my e-mails or calls are not answered. I have requested for my account statement and the actual date when payment will be done and they have failed to do so. I wonder what type of spaza shop is this company running. Their service is terrible and they are unreliable
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Refilwe M
1 reviews | Active since Jan 2020
13 Jul 2015, 14:34
Bad service by iHealth
iHealth has been appointed as the preferred meal service provider for the Spark School Network. <br> <br> Since I subscribed with them in January 2015 to provide lunch and a snack for my daughter and niece, they have been the worst company to deal with. <br> <br> I paid a year in-advance for the two children ( R12 288 ) and the kids received their meals late on several occasion. When they did get their lunch and delayed snack in form of an apple, the children did not eat the food because they did not like the food. I took it as the food was too healthy and they will get used to it. Nonetheless, I suggested other forms of food and was told there was too much processed meat etc in the suggested menu. So, I gave them two full terms to improve until i cancelled my subscription on 1st June. They accepted the contract cancellation and requested I provide my banking details.Which was done. However, to date I have not received my refund and my e-mails or calls are not answered. I have requested for my account statement and the actual date when payment will be done and they have failed to do so. I wonder what type of spaza shop is this company running. Their service is terrible and they are unreliable
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Natalie K
1 reviews | Active since Jan 2020
4 Feb 2015, 11:35
No response to emails but take your money !!I
I bought a voucher off Daddy Deals for R499.00 whereby you get R1000.00 meal voucher. I have tried calling on 079 888 9922 and emailing on [Email Removed] and no one replies. It has like they took the funds and nothing supplied. You cannot make contact with them they have just disappeared.<br> Lets see if they even reply to bad publicity !!!
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Natalie K
1 reviews | Active since Jan 2020
4 Feb 2015, 11:35
No response to emails but take your money !!I
I bought a voucher off Daddy Deals for R499.00 whereby you get R1000.00 meal voucher. I have tried calling on 079 888 9922 and emailing on [Email Removed] and no one replies. It has like they took the funds and nothing supplied. You cannot make contact with them they have just disappeared.<br> Lets see if they even reply to bad publicity !!!
0
Replies (0)