NK
Natalie K
Active since Feb 2015
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
APPALLING SERVICE FROM NESPRESSO SOUTH ARICA
Machine stopped working and trying to get it repaired for 3 months now. Last year I, I traded my old machine (that never gave any issues) to a new one - CREATISTA PLUS in August 2025. It has stopped working , motor or thermostat in December 2025. We tried to have it collected for repairs since December and between Nespresso appointing 2 different courier companies, me phoning at least two or three times confirming no collecting yet. It was finally collected. 26.1.2026 with RAM. Received an email from Nespresso saying machine is with a technician on 22.1.2026 and the machine is returned to me on 23.1.2026. IMAGINE, NO-ONE TELLS ME WHAT WAS THE ISSUE AND THEY FIXED IT SO QUICK. BUT, tried it again and still not working. Same issues. Emailed again 27 Feb and no reply. Called again 20 Feb to arrange collection and repair again, but no emails, collection or arrangements. THE SERVICE HAS BEEN SO DISAPPOINTING AND I JUST DON'T KNOW WHAT TO DO NEXT. JUST SIT WITH A BROKEN MACHINE AND I TAKE THE LOSS !!
0 replies
63 months ago
Wize Books - A definite 5 star service !!!
A definite 5 star service !!! I ordered my sons books on the Friday afternoon and received them on the Monday morning. Totally efficient. I would also like to mention the courier company Dawn Wing that are really professional and quick. You both make a totally 5 star service !!
56 replies
83 months ago
NO SERVICE WITH FRAUD DIVISION
I had fraud on my internet banking. The minute I got the sms - I called the Standard Bank fraud division and they were fantastic. That is where it all ended. I had to report it to the police and then email everything to fraud division. I did that and you dont get an email to say it is received, you dont have a phone no to phone to follow up. You just have to wait and stress what is happening. Two weeks after I got a lady call me Mary from Standard Bank who has been given the case to work on. Tel no. 010 249 4284. I have trying this number for almost a week and it just rings or it is engaged. HOW DO YOU GET ANY FEEDBACK OR ANSWERS. THIS REALLY IS NOT CUSTOMER SERVICE AND I HAVE ALL MY PERSONAL INVESTMENTS, BUSINESS ACCOUNTS WITH STANDARD BANK.
75 replies
87 months ago
Thuthukile from Mi way assists
Thuthukile from Miway was so helpful in assisting me to insure an additional vehicle on my Policy. It was a really good rate and I received a discount. Thanks your service was amazing. I did not have all the information the day before so we made an arrangement for her to call me the next day at 8H30. She called on the dot 8H30. Very impressed.
105 replies
136 months ago
No response to emails but take your money !!I
I bought a voucher off Daddy Deals for R499.00 whereby you get R1000.00 meal voucher. I have tried calling on 079 888 9922 and emailing on [Email Removed] and no one replies. It has like they took the funds and nothing supplied. You cannot make contact with them they have just disappeared.<br> Lets see if they even reply to bad publicity !!!
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
2 (40%)