IHFM ineffective Managing Agents for smaller blocks

This is the cause of a culmination of ongoing frustration with IHFM and their "managing agents" over the years.

While I wont say they are 100% ineffective I will put there effective rating around the 60% mark for the following reasons.

1) Failure to consistently follow up on emails sent to them. 2) Managing Agents becoming stubborn horses when there inability to deliver consistantly is pointed out to them . 3) The Managing Director / Owner doesn't consistently follow up on complaints posed to the above. 4) IHFM unable to resolve or negotiate "complex " scenarios pertaining to legal rights of co-owners regarding common areas. 5) Not aware of or chasing up and resolving levies not being paid. 6) Being treated live a small customer.

Unless something drastic happens wit their service we will be leaving them asap.