Tirong views complex

When we moved in, the property itself was mostly finished, however there were still outstanding things that needed to be done. The outside walls were dirty and we were told painting would be done. Until now, this has still not been attended to.

Maintenance is very poorly handled. There is a system to log issues, but it does not work properly. I logged plumbing and fumigation issues and they were not attended to. Following up with management is frustrating because there is no proper response and nothing gets resolved.

One of the main reasons we chose this place was because we were told the units have solar geysers. My apartment does not have one, and management has since said there is “no budget” to install it. That is misleading, as this feature was used to market the property.

Moving in also came with unexpected costs. Due to the design of the stairway, bed frames larger than a double do not fit upstairs unless they are taken apart and reassembled, which costs tenants extra money. This was not communicated before moving in.

The units are also not curtain-ready. There are no curtain rails installed, so tenants must buy their own rails and pay someone to drill and install them. Again, another expense that should have been communicated upfront.

Security exists, but it is not effective. There are security guards on site, however they are not armed and the visitor access/code system does not work properly. Delivery drivers and visitors are often allowed in without proper verification or access codes, which defeats the purpose of having controlled access. This makes the complex feel unsafe. There was a ******* in the complex and response was slow. As a resident, I do not feel safe here at all. Overall, this place is poorly managed, full of false promises, hidden costs, and complete disregard for tenant safety and maintenance. I would not recommend moving here unless you enjoy being stressed, ignored, and paying extra for things that should already be standard.