ID
illembe district municipality
Unclaimed Business
Government & Ombudsman Services|0|0 Reviews (last 12 months)|This business does not respond to reviews
ID
illembe district municipality
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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janice P
1 reviews | Active since Jan 2020
28 Jan 2025, 09:09
Distraught resident. Illembe
The Illembe staff are most unhelpful. The doesburg area has no water for 5 days, we attempted to call the office daily but to no satisfaction. The staff are either rude, not competent to transfer calls to the correct departments, or to even answer the question at hand. From switchboard to Ravi in finance, to the call centre, to khano, to nhlanhla and they keep passing the buck. In addition the to the above doesburg residents are rate payers too, the water issue persists the for months on end, while surrounding Llindelani and Stanger manor have water at those times. I would love to see new staff, new faces with the hunger to serve the community, sound empathetic even if your must pretend.
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janice P
1 reviews | Active since Jan 2020
28 Jan 2025, 09:09
Distraught resident. Illembe
The Illembe staff are most unhelpful. The doesburg area has no water for 5 days, we attempted to call the office daily but to no satisfaction. The staff are either rude, not competent to transfer calls to the correct departments, or to even answer the question at hand. From switchboard to Ravi in finance, to the call centre, to khano, to nhlanhla and they keep passing the buck. In addition the to the above doesburg residents are rate payers too, the water issue persists the for months on end, while surrounding Llindelani and Stanger manor have water at those times. I would love to see new staff, new faces with the hunger to serve the community, sound empathetic even if your must pretend.
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Anand R
1 reviews | Active since Jan 2020
3 Jan 2025, 14:53
Pathetic Service
Terrible service with technical department. *********** staff(My opinion) and full of lies. Water Metre had a leak. No assistance from 11am to 5pm the next day. Every person I spoke to **** to me, promised to call back but did not. Plumber says he is on his way(can take up to 15min to get here) but over 1 hour and still no joy.
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Anand R
1 reviews | Active since Jan 2020
3 Jan 2025, 14:53
Pathetic Service
Terrible service with technical department. *********** staff(My opinion) and full of lies. Water Metre had a leak. No assistance from 11am to 5pm the next day. Every person I spoke to **** to me, promised to call back but did not. Plumber says he is on his way(can take up to 15min to get here) but over 1 hour and still no joy.
0
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Ricky G
1 reviews | Active since Jan 2020
7 May 2024, 18:08
Illembe is useless
A call was logged for an underground burst pipe. They came after a week. The so called contractors were told by me where the mainline pipes were. They were also informed of the wifi cable. A guy by the name of xomeni told me that they know what they are doing. I told him that i was not telling him how to do his job. I was only informing him where the cables were. They eventually cut the wifi cable after me telling jim and pointing at the cable. He was full of attitude. Goes to show that these so called public servants also have an attitude. Elections are near so voting is important to them. Really not co operative. So sad.
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Ricky G
1 reviews | Active since Jan 2020
7 May 2024, 18:08
Illembe is useless
A call was logged for an underground burst pipe. They came after a week. The so called contractors were told by me where the mainline pipes were. They were also informed of the wifi cable. A guy by the name of xomeni told me that they know what they are doing. I told him that i was not telling him how to do his job. I was only informing him where the cables were. They eventually cut the wifi cable after me telling jim and pointing at the cable. He was full of attitude. Goes to show that these so called public servants also have an attitude. Elections are near so voting is important to them. Really not co operative. So sad.
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