Call it FRAUD House and not ILLYRIA House

All potential tenants please be cautious before booking, this guest house is an absolute FRAUD!!!

We booked one of the private rooms for peace and quietness months before. Here is here a true reflection of our experience and the corrupt management.

1. We arrived and was told our room book was not available, it was taken by someone else on a long lease 2. Before showing rooms, you had to complete and sign forms and make final payment- BIG MISTAKE 3. The Marietjie van der Walt (owner) turns up and pressurises us to make massage and dinner bookings. After 3 times saying we will think about she kept on trying saying her staff is great etc etc. Just cheap behaviour. 4. We were adamant to go and see our room. After 10 minutes, we were taken to private area to see room but were not allowed in as cleaners were busy cleaning. The private area was rundown, tired, smelly and dusty, it looks as if it’s not been spring cleaned or maintained for years. Disgusting!! Not at all what is shown on the web-site pictures. 5. We decided to go for lunch and return in 2 hours to allow for our room to be cleaned. 6. When we returned we were shocked how dusty the room was. Complete out dated with algae growing on the bathroom tiles. Within 10 minutes we went back to reception and asked our money back due to the room being dirty and dusty. Not good for someone with asthma conditions. 7. We were told to return the next day the person working in the office was not available. 8. After many phone calls and chatting to Marietjie Van der Walt many times no avail of a refund.

PLEASE DO NOT WASTE YOUR TIME BOOKING AT ILLYRIA HOUSE.

This place is:

• DIRTY • POORLY MAINTANED • OWNED BY A PUSH WOMAN THAT DOES NOT TAKE NO IF NOT INTERESTED ON THEIR EXTRAS • TIRED AND OLD ROOMS • DIRTY BATHROOMS FROM THE 70s WITH ALGE GROWING ON TILES • GARDEN NOT CLEANED AND MAINTAINED • MONEY GRABBERS