1 reviews | Active since Member
Definitely the worst service ever.
After my service booklet being incorrectly stamped by Ford Kempton Park my booklet read that my next service was at 110,000km. So when I took it for it's service, I was told that it was 5,000km late because the service was due at 105,000km.
When I got my vehicle back; the airfilter was loose, the engin was full of oil and indicator lights came on on the dashboard. The vehicle was taken back to Ford which now said that the Turbo broke. When I requested from the Motor Maintenance Plan that I have to pay for this; they said they won't pay as the vehicle was taken in "late" for it's service.
I have been sitting without a vehicle for a week now and have to follow up with Ford the whole time. It is due to their negligence that I am sitting in this situation.