MISLEADING WEBSITE AND JUST WANT MORE MONEY

I did an online order on the 24th November and when i checked out there was only one shipping option to select. i almost did not buy the items as I needed the items to be delivered. However, after reading their TS and Cs and Shipping Promise, i was comfortable that they would deliver especially as they asked for my shipping address so I placed the order. O. the 5th December I was told that "your order will be delivered this year". I followed up today on my order (19 Dec) and was told that i have to pay a R400 shipping fee to deliver my item. This is the first I have heard of this and this fee is nOt mentioned on their wesbite, nor was it mentioned at checkout where they nly had one option. They are very quick to take your money but less quick to send you the products. I cannot comment on the items as i do not yet have them. BE CAREFUL OF THIS COMPANY