DONT WANT TO PAY FOR POOR MAINTENACE

I am very upset with this company, 1 of this companies truck's tyres burst on a highway and some of this tyre pieces hit my husband while he and some of his club memebers was on their way to Pretoria on threir motorcycles. We have done all the necessary paperwork, report to the police station for case number, we have photos and everything, we have been transfered from Imperial to DP WORLD Brokers and now Hollard, its been almost 4 months, these people don't reply to my email occasionally and they don't phone me back if i leave messages. I have sent them a quote for R24 000.00, I don't want the money, we want my husband's motorcycle fixed, Imperial logistics was in the wrong, they need to pay. Now they want our insurance details, motorcycle papers ext, i am very sorry, we will not give them anything more, the maintenace on this truck was not done properly and my husband could have been killed. Very Very upset