IL
Imperial Logistics
Unclaimed Business
IL
Imperial Logistics
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Imperial Logistics
Imperial Logistics has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Imperial Logistics across 39 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHB
Hershel B
1 reviews | Active since Jan 2020
7 Dec 2025, 15:21
Terrible experience
Terrible terrible experience. I book a bus for 3.30, 2 hours on the bus is not yet there. A tawanda is very rough, when you call him to ask why they do that, he responds why are you shouting at me, it's not my company and I don't control the schedules then he hangs up. Terrible. I was recommended by Swiss but I won't go back to these fellas ever again
Helpful (0)
|Replies (0)HB
Hershel B
1 reviews | Active since Jan 2020
7 Dec 2025, 15:21
Terrible experience
Terrible terrible experience. I book a bus for 3.30, 2 hours on the bus is not yet there. A tawanda is very rough, when you call him to ask why they do that, he responds why are you shouting at me, it's not my company and I don't control the schedules then he hangs up. Terrible. I was recommended by Swiss but I won't go back to these fellas ever again
0
Replies (0)BM
mN
mbali N
1 reviews | Active since Jan 2020
11 Mar 2025, 09:13
Imperial truck drivers are rude
I was driving, preparing to make a left turn when a truck driver started reversing without warning. Despite nearby cars and taxis honking to alert him, he hit my vehicle before stopping. I asked him not to leave as we needed to call the police, but he refused to cooperate. I sent my brother and uncle to the police station for help, but the driver left the scene and went into Pick n Pay to unload his items. After waiting over an hour for the police, manager Gugu Xesha from pic n pay intervened, took my details, and said she would report the accident herself since the driver didn't care. She also took photos of my damaged car, providing essential support in this frustrating situation yet nothing has been done. I use this car to transport my son to school now I can't. The driver didn't want with his details I got the registration number ( KX08TS Gp) DT0096 and time of the accident 9am I would like imperial logistics to follow up and make the driver pay for this damage they took pics and all my details. My bumper and fender is broken the drivers doesn't close properly due to this accident . Besides taking my son to school I also transport kids with this car I had to stop for now meaning there's no income on my side parents will complain my car is a damaged. I called today asked for a follow up spoke to Tumisa and would like to know what action will be taken as my car is damaged. Driver told me this is small he will give me 500 I said no go fix the car see if ull get a bumper for 500 and paint and fix the fender with that. Please assist with this regard I am unemployed and rely on my car for an income
Helpful (0)
|Replies (0)mN
mbali N
1 reviews | Active since Jan 2020
11 Mar 2025, 09:13
Imperial truck drivers are rude
I was driving, preparing to make a left turn when a truck driver started reversing without warning. Despite nearby cars and taxis honking to alert him, he hit my vehicle before stopping. I asked him not to leave as we needed to call the police, but he refused to cooperate. I sent my brother and uncle to the police station for help, but the driver left the scene and went into Pick n Pay to unload his items. After waiting over an hour for the police, manager Gugu Xesha from pic n pay intervened, took my details, and said she would report the accident herself since the driver didn't care. She also took photos of my damaged car, providing essential support in this frustrating situation yet nothing has been done. I use this car to transport my son to school now I can't. The driver didn't want with his details I got the registration number ( KX08TS Gp) DT0096 and time of the accident 9am I would like imperial logistics to follow up and make the driver pay for this damage they took pics and all my details. My bumper and fender is broken the drivers doesn't close properly due to this accident . Besides taking my son to school I also transport kids with this car I had to stop for now meaning there's no income on my side parents will complain my car is a damaged. I called today asked for a follow up spoke to Tumisa and would like to know what action will be taken as my car is damaged. Driver told me this is small he will give me 500 I said no go fix the car see if ull get a bumper for 500 and paint and fix the fender with that. Please assist with this regard I am unemployed and rely on my car for an income
0
Replies (0)TS
TANYA S
1 reviews | Active since Jan 2020
8 Jul 2024, 12:10
DONT WANT TO PAY FOR POOR MAINTENACE
I am very upset with this company, 1 of this companies truck's tyres burst on a highway and some of this tyre pieces hit my husband while he and some of his club memebers was on their way to Pretoria on threir motorcycles. We have done all the necessary paperwork, report to the police station for case number, we have photos and everything, we have been transfered from Imperial to DP WORLD Brokers and now Hollard, its been almost 4 months, these people don't reply to my email occasionally and they don't phone me back if i leave messages. I have sent them a quote for R24 000.00, I don't want the money, we want my husband's motorcycle fixed, Imperial logistics was in the wrong, they need to pay. Now they want our insurance details, motorcycle papers ext, i am very sorry, we will not give them anything more, the maintenace on this truck was not done properly and my husband could have been killed. Very Very upset
Helpful (0)
|Replies (0)TS
TANYA S
1 reviews | Active since Jan 2020
8 Jul 2024, 12:10
DONT WANT TO PAY FOR POOR MAINTENACE
I am very upset with this company, 1 of this companies truck's tyres burst on a highway and some of this tyre pieces hit my husband while he and some of his club memebers was on their way to Pretoria on threir motorcycles. We have done all the necessary paperwork, report to the police station for case number, we have photos and everything, we have been transfered from Imperial to DP WORLD Brokers and now Hollard, its been almost 4 months, these people don't reply to my email occasionally and they don't phone me back if i leave messages. I have sent them a quote for R24 000.00, I don't want the money, we want my husband's motorcycle fixed, Imperial logistics was in the wrong, they need to pay. Now they want our insurance details, motorcycle papers ext, i am very sorry, we will not give them anything more, the maintenace on this truck was not done properly and my husband could have been killed. Very Very upset
0
Replies (0)MR
Mo R
1 reviews | Active since Jan 2020
26 Feb 2024, 09:11
Reckless truck driver
On the 24th February an Imperial Logistics truck driver (registration JN 21 TW GP) drove me off the road. Their website has a road safety initiative but it seems they hire reckless drivers with not a care in the world for other road users.
Helpful (0)
|Replies (0)MR
Mo R
1 reviews | Active since Jan 2020
26 Feb 2024, 09:11
Reckless truck driver
On the 24th February an Imperial Logistics truck driver (registration JN 21 TW GP) drove me off the road. Their website has a road safety initiative but it seems they hire reckless drivers with not a care in the world for other road users.
0
Replies (0)AC
Angelique C
1 reviews | Active since Jan 2020
10 Dec 2023, 04:33
Shocking company who do not care
Truck road us into oncoming traffic while we were in our lane. He smashed the side of our car. The driver refused to get out of the truck and go to the police station. We found out that he **** about the what happened. The company believed his side. This company has no values and trains drivers to be dishonest. They almost killed my family and did not even apologise but instead left our car damaged.
Helpful (0)
|Replies (0)AC
Angelique C
1 reviews | Active since Jan 2020
10 Dec 2023, 04:33
Shocking company who do not care
Truck road us into oncoming traffic while we were in our lane. He smashed the side of our car. The driver refused to get out of the truck and go to the police station. We found out that he **** about the what happened. The company believed his side. This company has no values and trains drivers to be dishonest. They almost killed my family and did not even apologise but instead left our car damaged.
0
Replies (0)VG
Vilona G
1 reviews | Active since Jan 2020
15 Aug 2023, 13:09
Pathetic feedback
In June 2022, diesel was filled in my petrol consuming motor vehicle. Imperial Logistics the custodian if transporting fuel to the service station concerned flushed out my petrol tank in an effort to rectify the mishap, long story short..... My vehicle has never been the same since, it's a free owned motor vehicle and was driving beautifully until my fuel line became contaminated. My efforts with imperial to reimburse me for my own efforts to restore my motor vehicle back to its original state together with having to hire a vehicle at my own expense and all the inconvenience i have suffered even after getting legal representation have fallen on deaf ears. Imperial logistics do not return phone calls or emails and they surely have no consideration for the fact that as a female, I am not a motor mechanic genie and have put in all my savings to invest in my fully serviced motor vehicle... Until they ruined my motor vehicle with contaminated fuel, it was reliable and moved around beautifully. Before reaching this medium, I did make efforts of making contact with the company on every level which has proven futile. M
Helpful (0)
|Replies (0)VG
Vilona G
1 reviews | Active since Jan 2020
15 Aug 2023, 13:09
Pathetic feedback
In June 2022, diesel was filled in my petrol consuming motor vehicle. Imperial Logistics the custodian if transporting fuel to the service station concerned flushed out my petrol tank in an effort to rectify the mishap, long story short..... My vehicle has never been the same since, it's a free owned motor vehicle and was driving beautifully until my fuel line became contaminated. My efforts with imperial to reimburse me for my own efforts to restore my motor vehicle back to its original state together with having to hire a vehicle at my own expense and all the inconvenience i have suffered even after getting legal representation have fallen on deaf ears. Imperial logistics do not return phone calls or emails and they surely have no consideration for the fact that as a female, I am not a motor mechanic genie and have put in all my savings to invest in my fully serviced motor vehicle... Until they ruined my motor vehicle with contaminated fuel, it was reliable and moved around beautifully. Before reaching this medium, I did make efforts of making contact with the company on every level which has proven futile. M
0
Replies (0)WP
Wilbur P
1 reviews | Active since Jan 2020
14 Aug 2023, 11:20
Imperial logistics
I have app**** for warehouse assistant at the Imperial logistics via email tania ruyters on imperiallogisticspty@gmail.com. The adress for interview is 312 Kloof street Capetown. There is no such adress in kloof street. They now demanding the pin of the R140 paid for police clearance and itc check and I refuse to give it, i will just reverse my money back. Luckily i was to clever for this ****mers. These ******s operate wiyh white ladies names frm UK. Watch out for these ****mers on Careers24.
Helpful (0)
|Replies (0)WP
Wilbur P
1 reviews | Active since Jan 2020
14 Aug 2023, 11:20
Imperial logistics
I have app**** for warehouse assistant at the Imperial logistics via email tania ruyters on imperiallogisticspty@gmail.com. The adress for interview is 312 Kloof street Capetown. There is no such adress in kloof street. They now demanding the pin of the R140 paid for police clearance and itc check and I refuse to give it, i will just reverse my money back. Luckily i was to clever for this ****mers. These ******s operate wiyh white ladies names frm UK. Watch out for these ****mers on Careers24.
0
Replies (0)