NEVER USE IMPERIAL MED

I'm on Imperial med with GAP Cover my policy number 914628701 my son was in hospital for 2 days 1 night the medical aid didn't pay everything the GAP Cover didn't cover so I don't understand why and I paying for a service that I can't use so the GAP Cover they say it covers all costs in hospital now i sent them the Invoice they have issues I had to pay the pediatrician twice cash and they don't want to refund me this is the worst medical aid cause they honestly don't care with their horrible service people honestly