Warning to consumers considering purchasing a vehicle from Hyundai Strijdom Park

I am sharing my experience to warn other consumers and to seek accountability. In July 2024, I purchased a vehicle from Hyundai Strijdom Park and paid a deposit of R130,000.00. At the time of purchase, I specifically questioned the sales consultant, Priscilla, about why the vehicle was wrapped and whether it had any damage or issues. I was clearly advised that there was no damage, that the wrap was not hiding anything, and that the dealership would provide written confirmation if required. I also dealt with the Sales Manager, Mxolisi Ngwepe, and the Dealer Principal, Thabo Sekgantso. At no stage was I informed that the vehicle had been in an accident or was written off. On 11 June 2025, I emailed Mr Sekgantso querying the wrap again, as it was peeling and poorly app**** and I wanted it removed. No response was received. After multiple attempts and no assistance from the dealership, I conducted my own investigation. I then discovered that the previous owner was OUTsurance. I immediately emailed Hyundai Strijdom Park requesting clarity and again asked for a response to my earlier email. Once again, no response was received. Due to the lack of transparency, I had the vehicle inspected by a panel beater. I was then informed that the vehicle had been in a serious accident and had been written off. This information was never disclosed to me at the time of sale. I escalated the matter to Motus Head Office on 22 September 2025. Only after Head Office was involved did the Dealer Principal contact me. On 1 October 2025, representatives visited me and confirmed that the vehicle should have been written off years ago. This means my family and children have been transported in a vehicle that was not roadworthy and potentially unsafe. I requested the full documentation relating to the vehicle’s history. This was refused. On 17 November 2025, I received a buy-back offer from Hyundai. However, the offer attempted to deduct “usage” despite the vehicle being written off and sold to me under false pretences. This is in direct conflict with Section 52(2) of the Consumer Protection Act, which provides that goods must be returned without penalty when the transaction is ******** or unfair. I responded to this offer on 18 November 2025 and, to date, have received no response. To add further insult, I was offered approximately R48,000 for a vehicle I paid significantly more for — after placing my family’s lives at risk due to the dealership’s failure to disclose critical information. This conduct raises serious concerns regarding ethics, transparency, and consumer safety. Motus presents itself as a reputable group, yet this experience reflects a complete disregard for consumer rights and safety. I am sharing this publicly so that other consumers can make informed decisions