TW
Tanya W
Active since Oct 2011
12
Reviews
0
Industries
Reviews
12 reviews3 months ago
Warning to consumers considering purchasing a vehicle from Hyundai Strijdom Park
I am sharing my experience to warn other consumers and to seek accountability. In July 2024, I purchased a vehicle from Hyundai Strijdom Park and paid a deposit of R130,000.00. At the time of purchase, I specifically questioned the sales consultant, Priscilla, about why the vehicle was wrapped and whether it had any damage or issues. I was clearly advised that there was no damage, that the wrap was not hiding anything, and that the dealership would provide written confirmation if required. I also dealt with the Sales Manager, Mxolisi Ngwepe, and the Dealer Principal, Thabo Sekgantso. At no stage was I informed that the vehicle had been in an accident or was written off. On 11 June 2025, I emailed Mr Sekgantso querying the wrap again, as it was peeling and poorly app**** and I wanted it removed. No response was received. After multiple attempts and no assistance from the dealership, I conducted my own investigation. I then discovered that the previous owner was OUTsurance. I immediately emailed Hyundai Strijdom Park requesting clarity and again asked for a response to my earlier email. Once again, no response was received. Due to the lack of transparency, I had the vehicle inspected by a panel beater. I was then informed that the vehicle had been in a serious accident and had been written off. This information was never disclosed to me at the time of sale. I escalated the matter to Motus Head Office on 22 September 2025. Only after Head Office was involved did the Dealer Principal contact me. On 1 October 2025, representatives visited me and confirmed that the vehicle should have been written off years ago. This means my family and children have been transported in a vehicle that was not roadworthy and potentially unsafe. I requested the full documentation relating to the vehicle’s history. This was refused. On 17 November 2025, I received a buy-back offer from Hyundai. However, the offer attempted to deduct “usage” despite the vehicle being written off and sold to me under false pretences. This is in direct conflict with Section 52(2) of the Consumer Protection Act, which provides that goods must be returned without penalty when the transaction is ******** or unfair. I responded to this offer on 18 November 2025 and, to date, have received no response. To add further insult, I was offered approximately R48,000 for a vehicle I paid significantly more for — after placing my family’s lives at risk due to the dealership’s failure to disclose critical information. This conduct raises serious concerns regarding ethics, transparency, and consumer safety. Motus presents itself as a reputable group, yet this experience reflects a complete disregard for consumer rights and safety. I am sharing this publicly so that other consumers can make informed decisions
0 replies
3 months ago
Warning to consumers considering purchasing a vehicle from Hyundai Strijdom Park
I am sharing my experience to warn other consumers and to seek accountability. In July 2024, I purchased a vehicle from Hyundai Strijdom Park and paid a deposit of R130,000.00. At the time of purchase, I specifically questioned the sales consultant, Priscilla, about why the vehicle was wrapped and whether it had any damage or issues. I was clearly advised that there was no damage, that the wrap was not hiding anything, and that the dealership would provide written confirmation if required. I also dealt with the Sales Manager, Mxolisi Ngwepe, and the Dealer Principal, Thabo Sekgantso. At no stage was I informed that the vehicle had been in an accident or was written off. On 11 June 2025, I emailed Mr Sekgantso querying the wrap again, as it was peeling and poorly app**** and I wanted it removed. No response was received. After multiple attempts and no assistance from the dealership, I conducted my own investigation. I then discovered that the previous owner was OUTsurance. I immediately emailed Hyundai Strijdom Park requesting clarity and again asked for a response to my earlier email. Once again, no response was received. Due to the lack of transparency, I had the vehicle inspected by a panel beater. I was then informed that the vehicle had been in a serious accident and had been written off. This information was never disclosed to me at the time of sale. I escalated the matter to Motus Head Office on 22 September 2025. Only after Head Office was involved did the Dealer Principal contact me. On 1 October 2025, representatives visited me and confirmed that the vehicle should have been written off years ago. This means my family and children have been transported in a vehicle that was not roadworthy and potentially unsafe. I requested the full documentation relating to the vehicle’s history. This was refused. On 17 November 2025, I received a buy-back offer from Hyundai. However, the offer attempted to deduct “usage” despite the vehicle being written off and sold to me under false pretences. This is in direct conflict with Section 52(2) of the Consumer Protection Act, which provides that goods must be returned without penalty when the transaction is ******** or unfair. I responded to this offer on 18 November 2025 and, to date, have received no response. To add further insult, I was offered approximately R48,000 for a vehicle I paid significantly more for — after placing my family’s lives at risk due to the dealership’s failure to disclose critical information. This conduct raises serious concerns regarding ethics, transparency, and consumer safety. Motus presents itself as a reputable group, yet this experience reflects a complete disregard for consumer rights and safety. I am sharing this publicly so that other consumers can make informed decisions
56 replies
107 months ago
waste of time and money ordering from them
<p>Ordered 2 subs and a small pizza, took 2 hours to be delivered, food was ice cold, fillings in the sub were minimal was probably made in a rush. Disgusting food, disgusting service. never in my life will I order anything from debonairs </p>
0 replies
121 months ago
Pathetic excuse for trying to upgrade
<p>Tried to do a Upgrade with Vodacom on my contract today and got told im a credit risk. The new contract is a mere R200 more than my original contract and Vodacom have the balls to tell me i cant afford it?? Surely if i couldnt afford it i would NOT be applying for it. They dont have access to my bank account yet they ***ume Im a broke ***!! Well Vodacrap, i have just paid my house off cash, my car is paid off cash, what comes off my bank account is measly. So take your R200 upgrade and shove it </p>
75 replies
122 months ago
claims don't add up
My garage door was broken into including the windows a fee items were taken. Phone AF filled in claim forms sent quotes and picture. Got told the amount I was being paid out. Got my fnb message this morning with a total LRSS than I was told that won't even cover the costs of what was stolen/ broken. On top of that, the monthly premium I was told would be coming off my account was R100 and they deducted R200. Thieving bastards. Rectify your uselessness or I am cancelling this policu
75 replies
124 months ago
Change of Scheme
I phoned Fedhealth to find out how i go about changing my Medical Aid Scheme and was told i can only do it at the end of the year. Why only at the end of the year? surely i'm paying for it so i can change it when it no longer suits my salary, Or should i just cancel my membership and join another medical Aid, seems like the only Viable option.
150 replies
130 months ago
No One knows how to do their Job
i have sent emails to cancel this telkom mobile contract Numerous times: <br> 28 April 2015 - HAVEN'T BOTHERED TO REPLY <br> 29 June 2015 - HAVEN'T BOTHERED TO REPLY TO ME<br> 14 July 2015 - HAVEN'T BOTHERED TO REPLY TO ME<br> 17 August 2015 - HAVENT BOTHERED TO REPLY TO ME <br> and i posted a complaint on hellopeter on the 5 August 2015, i got a call from ERIC from Telkom, who was going to phone me back regarding this complaint and to this day .... i haven't heard one word back. <br> This is the last time i am going to even bother with this, If you want the money for the contract that was supposed to be cancelled due to the owner being deceased, then GOOD LUCK GETTING THE MONEY FROM HIM, as i know where he is now, he isn't bothered about being blacklisted!!!
75 replies
130 months ago
Still Waiting for my Parcel
I placed an order online on the 5th August 2015, I did an EFT payment same day and emailed it through to the email address given to me. <br> I sent an email on the 11 August asking to confirm when delivery would be... with no response<br> i emailed Again on the 13 August, with still no response, so i went online and sent them a Query on their customer care \contact us"page"
75 replies
130 months ago
Best sales person Ever
My first time taking out Insurance and what a pleasant experience. Well Done Kubaran, you have an awesome work ethic. Was such a pleasure chatting to you. Keep it up
75 replies
130 months ago
Store Card
I applied for a store card online about 3 months ago. No one has bothered to phone, email or even get back to me regarding my application. I guess new customers arent that impportant.
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (58.333333333333336%)
1 Star
4 (33.333333333333336%)