Imzansi Travels Is a ****!

I have booked,paid the 50% and breakage fee.He was rude and told me how impatient i am,i asked for zoom call for viewing and the exact accommodation location,he gave me Olivia travels numbers,he stated by replying,them communication died.That's when i decided to ask for refund,he Mr Simon said it takes 2-5 working days ,i was blocked on WhatsApp and he ignores my calls. All i want is my money,they are a ****