Indwe Risk Services
2.1|288 reviews
Responds in 74 hours 31 min
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KENNETH B
1 reviews | Active since Member
23 Mar 2026, 07:37
UNPROFESSIONAL CONSULTANT
I am still waiting for the Supervisor/Manager to call me. On Friday I call the claims department to follow up on my claim. The lady was unprofessional. I then asked her to transfer me to her senior and she told me Nathan or Nathania is busy on a call, he will call me back and I am still waiting. I would like the management to listen to our call and if I was rude I will definitely apologize and if she was unprofessional and not deserving to be talking to clients Indwe will decide on the way forward.
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Replies (1)Indwe Risk Services's replyOfficial
23 Mar 2026, 12:42Good day
The matter was forwarded to our claim's administrators, Brolink. Natanye Hoeksema did contact you also and apologize for the poor connection during the call and in which manner the call continues.
We will make sure that this will not reoccur again.
Regards
Indwe Risk Services
The matter was forwarded to our claim's administrators, Brolink. Natanye Hoeksema did contact you also and apologize for the poor connection during the call and in which manner the call continues.
We will make sure that this will not reoccur again.
Regards
Indwe Risk Services
Best regards,
Indwe Risk Services's reply23 Mar 2026, 12:42
Official
Good day
The matter was forwarded to our claim's administrators, Brolink. Natanye Hoeksema did contact you also and apologize for the poor connection during the call and in which manner the call continues.
We will make sure that this will not reoccur again.
Regards
Indwe Risk Services
The matter was forwarded to our claim's administrators, Brolink. Natanye Hoeksema did contact you also and apologize for the poor connection during the call and in which manner the call continues.
We will make sure that this will not reoccur again.
Regards
Indwe Risk Services
Best regards,