Can't provide a basic human need: HOT WATER

I live at Ashanti Apartments in Ferreirasdorp. Ever since moving in there has been an issue with hot water. The past two months have been worse we have had no hot running water. The amount of excuses we have heard from the building managers and security is all hogwash and infinite doesn't seem to be doing anything about it. My lease is coming to an end and in all honesty this is the reason why would not renew because you pay rent and don't receive a basic human need which is hot water. Having to boil water everyday is spilling over into my electricity and this is just not sustainable. Not to mention that it is freezing outside you'd think they would fix the issue more especially now. This place honestly doesn't care about the up keep of this building. I could mention many other things but the cold water is my biggest frustration!