Infiniti Insurance
2.4|84 reviews
Responds in 18 hours 44 min
DS
Desiree S
1 reviews | Active since Member
12 Jul 2025, 12:11
Zero help from this company
Useless service, it's been months since my car was hit from the back by one of your clients and my car is still not fixed
Helpful (0)
Replies (533)0
Replies (533)Infiniti Insurance's replyOfficial
14 Jul 2025, 07:47Hi Desiree,
We are sorry to hear about your experience. Please send us your policy or ID number so we can look at your claim.
Regards,
Infiniti Insurance
We are sorry to hear about your experience. Please send us your policy or ID number so we can look at your claim.
Regards,
Infiniti Insurance
Best regards,
Infiniti Insurance's reply14 Jul 2025, 07:47
Official
Hi Desiree,
We are sorry to hear about your experience. Please send us your policy or ID number so we can look at your claim.
Regards,
Infiniti Insurance
We are sorry to hear about your experience. Please send us your policy or ID number so we can look at your claim.
Regards,
Infiniti Insurance
Best regards,
DS
Desiree S's updateReviewer Update
14 Jul 2025, 08:16Hi, it's AA705146.
If you require further info, please share your contact information so I can correspond with you as there is no response from libilities@aaaclaims.co.za or Noreen the manager.
Thank you.
If you require further info, please share your contact information so I can correspond with you as there is no response from libilities@aaaclaims.co.za or Noreen the manager.
Thank you.
DS
Desiree S's update14 Jul 2025, 08:16
Reviewer Update
Hi, it's AA705146.
If you require further info, please share your contact information so I can correspond with you as there is no response from libilities@aaaclaims.co.za or Noreen the manager.
Thank you.
If you require further info, please share your contact information so I can correspond with you as there is no response from libilities@aaaclaims.co.za or Noreen the manager.
Thank you.
Infiniti Insurance's replyOfficial
14 Jul 2025, 10:09Hi Desiree,
Please email all the details of the accident and claim to info@infinitiafrica.com
Regards,
Infiniti Insurance
Please email all the details of the accident and claim to info@infinitiafrica.com
Regards,
Infiniti Insurance
Best regards,
Infiniti Insurance's reply14 Jul 2025, 10:09
Official
Hi Desiree,
Please email all the details of the accident and claim to info@infinitiafrica.com
Regards,
Infiniti Insurance
Please email all the details of the accident and claim to info@infinitiafrica.com
Regards,
Infiniti Insurance
Best regards,
DS
Desiree S's updateReviewer Update
15 Jul 2025, 08:39Hi
The email address is blocked.
The email address is blocked.
DS
Desiree S's update15 Jul 2025, 08:39
Reviewer Update
Hi
The email address is blocked.
The email address is blocked.
Infiniti Insurance's replyOfficial
15 Jul 2025, 11:31Please email donaldm@infinitiafrica.com
Best regards,
Infiniti Insurance's reply15 Jul 2025, 11:31
Official
Please email donaldm@infinitiafrica.com
Best regards,
DS
Desiree S's updateReviewer Update
16 Jul 2025, 06:53The email address is blocked, I cannot see it.
DS
Desiree S's update16 Jul 2025, 06:53
Reviewer Update
The email address is blocked, I cannot see it.
Infiniti Insurance's replyOfficial
16 Jul 2025, 09:08Hi Desiree,
We will look at your claim once we receive all the details we have requested from you.
Regards,
Donald
We will look at your claim once we receive all the details we have requested from you.
Regards,
Donald
Best regards,
Infiniti Insurance's reply16 Jul 2025, 09:08
Official
Hi Desiree,
We will look at your claim once we receive all the details we have requested from you.
Regards,
Donald
We will look at your claim once we receive all the details we have requested from you.
Regards,
Donald
Best regards,
Infiniti Insurance's replyOfficial
16 Jul 2025, 11:32Hi Desiree,
Your claim is not for the Infiniti Insurance broker. It is for Affinity Underwriting Managers.
Regards,
Donald
Your claim is not for the Infiniti Insurance broker. It is for Affinity Underwriting Managers.
Regards,
Donald
Best regards,
Infiniti Insurance's reply16 Jul 2025, 11:32
Official
Hi Desiree,
Your claim is not for the Infiniti Insurance broker. It is for Affinity Underwriting Managers.
Regards,
Donald
Your claim is not for the Infiniti Insurance broker. It is for Affinity Underwriting Managers.
Regards,
Donald
Best regards,
DS
Desiree S's updateReviewer Update
16 Jul 2025, 12:17Hi Donald
Thank you for the clarity and appreciate the efforts from you and your team to look into it.
Whilst i don't have dealings with your business i must say that your response and effort to assist shows a great work ethic.
Thank you.
Thank you for the clarity and appreciate the efforts from you and your team to look into it.
Whilst i don't have dealings with your business i must say that your response and effort to assist shows a great work ethic.
Thank you.
DS
Desiree S's update16 Jul 2025, 12:17
Reviewer Update
Hi Donald
Thank you for the clarity and appreciate the efforts from you and your team to look into it.
Whilst i don't have dealings with your business i must say that your response and effort to assist shows a great work ethic.
Thank you.
Thank you for the clarity and appreciate the efforts from you and your team to look into it.
Whilst i don't have dealings with your business i must say that your response and effort to assist shows a great work ethic.
Thank you.
Infiniti Insurance's replyOfficial
16 Jul 2025, 12:48Hi Desiree,
You're welcome!
You're welcome!
Best regards,
Infiniti Insurance's reply16 Jul 2025, 12:48
Official
Hi Desiree,
You're welcome!
You're welcome!
Best regards,