Ink Star
2.6|8 reviews
A
Anonymous
1 reviews | Active since Member
11 Feb 2021, 14:54
1/3rd Full cartridges - Rip Off!!
Although the purchasing & delivery was seamless, the product received is a rip-off!
Their own brand 'compatible' cartridges is about 1/3 of originals' cost, but the cartridges themselves are only 1/3 full as well... Would cost same to just buy the originals.
Have sent this to Inkstar's admin@ and info@ email addresses on 29/01/2021 and follow-up on 02/02/2021, with pictures of just-opened package with clearly low ink levels, as well as the printer's Ink Level monitor software immediately after installing them (confirming the 1/3 full); but no reply or acknowledgment at all :(
I would not recommend them for 1) zero interest in after-sales care if client has problems and 2) you do NOT actually save money by using them.
Helpful (0)
Replies (56)0
Replies (56)Ink Star's replyOfficial
11 Feb 2021, 15:50Hi Stephan, thanks for your review. It seems we had a gremlin with our communications and we somehow dropped the ball. I have sent you an email that explains the reason for the ink levels appearing low, I will give you a call in the morning to discuss further.
Best regards,
Ink Star's reply11 Feb 2021, 15:50
Official
Hi Stephan, thanks for your review. It seems we had a gremlin with our communications and we somehow dropped the ball. I have sent you an email that explains the reason for the ink levels appearing low, I will give you a call in the morning to discuss further.
Best regards,