Inksaver
3.6|16 reviews
AO
Anne O
1 reviews | Active since Member
10 Dec 2019, 09:54
cartridges don't fit despite company claims they do
ORD.IONL2019 customer IONL2019 ... For once I order non HP cartridges ... and immediately I get punished so it seems ??? I have emailed you people 3 times, I have filled in a complaint online form, I have tried to call you now multiple times. But nowhere you pick up a phone nor do you respond to any form or emails ??? The issue is that A. the little piece of paper that had to be pulled ? broke of straight away !!! ... hence half is now still stuck in the cartridge. Then I tried to (despite the pc of paper) to fit the cartridge in my machine ... BUT B. YOUR cartridge is a tad too big maybe a few millimeters. As per your website stated ... I WANT MY MONEY BACK !!!! It states 30 days guarantee .... money back etc. I am more than within these 30 days. I will not rest and keep on harassing you until re refund me.
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Anne O's updateReviewer Update
21 Dec 2019, 13:08Finally after 4-5 emails and several attempts on phoning I got in contact with Inksaver. The gentleman I spoke to was most apologetic. Soon after an email found my inbox with a proposal. I need to say I am more than impressed with the service you have now given me
AO
Anne O's update21 Dec 2019, 13:08
Reviewer Update
Finally after 4-5 emails and several attempts on phoning I got in contact with Inksaver. The gentleman I spoke to was most apologetic. Soon after an email found my inbox with a proposal. I need to say I am more than impressed with the service you have now given me