going the extra mile

I ordered an arrangement of flowers from their website. Unfortunately I was in a hurry and didn't notice that I put my own address as the delivery address and the billing address as our bereaved friend's address.<br> <br> Fortunately Lize noticed my mistake and seamlessly corrected it for me, so that the flowers were delivered to the correct address the following day. My friend was absolutely thrilled with the beautiful arrangement.<br> <br> Super service.<br> <br> Thanks very much.