Innovate Group (sa)
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Innovate Group (sa)
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLL
Lona L
1 reviews | Active since Jan 2020
23 Apr 2026, 15:20
TERRIBLE NONCHALANT BEHAVIOUR
We are extremely disappointed with the service received from Innovate Group (Intelligent Technologies) based in Midrand, Gauteng. After paying the installation amount as per the invoice, our installation was initially scheduled for Thursday, 29/01/2026 at 11:00. The technical team failed to arrive and made no attempt to communicate. We followed up on 02/02/2026 and received a response on 03/02/2026 indicating that we would be contacted—this did not happen. A further follow-up was sent on 09/02/2026 due to the continued lack of communication. Only on 18/02/2026 were we informed that the installation was rescheduled for 25/02/2026. On 25/02/2026, the team once again failed to show up, with no communication provided. As a result of these repeated failures, we were left without WiFi for an extended period and had to make alternative arrangements. We subsequently requested a refund, which we were advised would be processed within 7 days from 31/03/2026. To date, we have not received confirmation or payment. This experience has been highly unprofessional and unacceptable. We request urgent confirmation of the refund status and immediate resolution of this matter.
Helpful (0)
|Replies (0)LL
Lona L
1 reviews | Active since Jan 2020
23 Apr 2026, 15:20
TERRIBLE NONCHALANT BEHAVIOUR
We are extremely disappointed with the service received from Innovate Group (Intelligent Technologies) based in Midrand, Gauteng. After paying the installation amount as per the invoice, our installation was initially scheduled for Thursday, 29/01/2026 at 11:00. The technical team failed to arrive and made no attempt to communicate. We followed up on 02/02/2026 and received a response on 03/02/2026 indicating that we would be contacted—this did not happen. A further follow-up was sent on 09/02/2026 due to the continued lack of communication. Only on 18/02/2026 were we informed that the installation was rescheduled for 25/02/2026. On 25/02/2026, the team once again failed to show up, with no communication provided. As a result of these repeated failures, we were left without WiFi for an extended period and had to make alternative arrangements. We subsequently requested a refund, which we were advised would be processed within 7 days from 31/03/2026. To date, we have not received confirmation or payment. This experience has been highly unprofessional and unacceptable. We request urgent confirmation of the refund status and immediate resolution of this matter.
0
Replies (0)KK
Khutso K
1 reviews | Active since Jan 2020
17 Apr 2026, 13:56
Worst service
I would like to raise serious concerns regarding a company known as Innovate Group, based in Midrand, which deals in printers and other technology products. I purchased a printer from this company, and to date, the issue remains unresolved. This has caused significant inconvenience and disruption to my business operations. My experience with their service has been disappointing, particularly in terms of communication and the fulfillment of their commitments. Based on my experience, I would advise potential customers to exercise caution and thoroughly assess their options before engaging with this company.
Helpful (0)
|Replies (0)KK
Khutso K
1 reviews | Active since Jan 2020
17 Apr 2026, 13:56
Worst service
I would like to raise serious concerns regarding a company known as Innovate Group, based in Midrand, which deals in printers and other technology products. I purchased a printer from this company, and to date, the issue remains unresolved. This has caused significant inconvenience and disruption to my business operations. My experience with their service has been disappointing, particularly in terms of communication and the fulfillment of their commitments. Based on my experience, I would advise potential customers to exercise caution and thoroughly assess their options before engaging with this company.
0
Replies (0)MP
JM
SM
SIFAMBO M
1 reviews | Active since Jan 2020
20 Jun 2022, 07:56
BEST ICT COMPANY IVE DELT WITH
EXTREMELY PROFESSIONAL CUSTOMER SERVICE AND QUICK DELIVERY TURNAROUND TIME. The CEO Innocent Mapfumo is hands on and takes extra effort to ensure extreme customer service is met. Awesome team to deal with
Helpful (0)
|Replies (0)SM
SIFAMBO M
1 reviews | Active since Jan 2020
20 Jun 2022, 07:56
BEST ICT COMPANY IVE DELT WITH
EXTREMELY PROFESSIONAL CUSTOMER SERVICE AND QUICK DELIVERY TURNAROUND TIME. The CEO Innocent Mapfumo is hands on and takes extra effort to ensure extreme customer service is met. Awesome team to deal with
0
Replies (0)JM
Johnson M
1 reviews | Active since Jan 2020
4 May 2021, 10:15
EXCELLENT SERVICE BY Innocent Mapfumo & Team
A big shout out to Innocent Mapfumo (CEO) and team for exceptional service during the installation of our office installation project. They provided us with a turnkey Voice, Data, Office Automation and Air Conditioning Solution for our business in record time.. We recommend them to anyone anytime.
Helpful (0)
|Replies (0)JM
Johnson M
1 reviews | Active since Jan 2020
4 May 2021, 10:15
EXCELLENT SERVICE BY Innocent Mapfumo & Team
A big shout out to Innocent Mapfumo (CEO) and team for exceptional service during the installation of our office installation project. They provided us with a turnkey Voice, Data, Office Automation and Air Conditioning Solution for our business in record time.. We recommend them to anyone anytime.
0
Replies (0)CT
Chris T
1 reviews | Active since Jan 2020
7 Apr 2021, 10:43
Dont deal with Innovate Group SA
Following my previous review, I received a message from the CEO of Innovate on LInkedIn stating that "It has been brought to my attention that you have gone on a smear campaign to tarnish our business image online." He was referring to my negative review on Hellopeter.com. He has since told me that he was on leave and would contact me the foloowing week upon hsi return. I have not had a response from him, they still owe me a large amount of money (for over 2 years) and no payment received nor response to my emails and messages. Do not deal with this company, there are many other companies offerring these services that have business ethics and pay what they owe.
Helpful (0)
|Replies (0)CT
Chris T
1 reviews | Active since Jan 2020
7 Apr 2021, 10:43
Dont deal with Innovate Group SA
Following my previous review, I received a message from the CEO of Innovate on LInkedIn stating that "It has been brought to my attention that you have gone on a smear campaign to tarnish our business image online." He was referring to my negative review on Hellopeter.com. He has since told me that he was on leave and would contact me the foloowing week upon hsi return. I have not had a response from him, they still owe me a large amount of money (for over 2 years) and no payment received nor response to my emails and messages. Do not deal with this company, there are many other companies offerring these services that have business ethics and pay what they owe.
0
Replies (0)CT
Chris T
1 reviews | Active since Jan 2020
24 Feb 2021, 11:14
Purchsed stock, not supplied, refund promised but never paid
I purchased a number of used printers from Innovate Group in February 2019. I ordered these and paid in full as requested. my couriers arrived to collect the stock and was told that it was not ready, over a month of being told that they would deliver or we could collect I was eventuallly offerred a refund. I accepted the offer of a refund. To date, over 2 yearslater, despite numerous promises by Innovate and efforts for me to get my refund, I have still not received my money. Be very wary of Innovate Group.
Helpful (0)
|Replies (0)CT
Chris T
1 reviews | Active since Jan 2020
24 Feb 2021, 11:14
Purchsed stock, not supplied, refund promised but never paid
I purchased a number of used printers from Innovate Group in February 2019. I ordered these and paid in full as requested. my couriers arrived to collect the stock and was told that it was not ready, over a month of being told that they would deliver or we could collect I was eventuallly offerred a refund. I accepted the offer of a refund. To date, over 2 yearslater, despite numerous promises by Innovate and efforts for me to get my refund, I have still not received my money. Be very wary of Innovate Group.
0
Replies (0)