Appalling Service

<p>What kind of service. Okay Tracey has not been that bad but she is stuck in a system that’s not working. My Apple watch screen broken but it was still fully functional. However since I have a movable cover with Miway I lodged a claim for repairs. After lodging the claim I even went to run at the GYM using the same watch which proves that the watch was working. Miway the approved the claim and appointed INNOVATEC Repair to collect and fix the watch. Innovatec assessed the watch and concluded that the watch was still working and only the top glass needed to be replaced. Now in the process of replacing the top glass they seem to have messed up my Apple Watch and now the watch apparently doesn’t work at all. Even worst they are claiming that the watch was not working when it was received (this is a lie as the watch was fully function). These people were negligent with my watch and now they don’t want to take responsibility. Miway contracted this company but they are not being very helpful. They are taking forever to give me answers. This is some terrible service. All I want is my watch in the condition it was in when it was collected. This can’t be very hard to do. Miway appointed a doggy service provider and they must deal with them and get me my watch back. If the watch is not returned functional tomorrow I will have to pay penalties to discovery for not meeting my weekly goal. This is not on. Be careful when you take your items to Innovatec, this guys messed up my watch and won’t even take responsibility like a responsible company would. A guy called Dale at Innovatec has been the least helpful. Not even willing to investigate what happened so that it doesnt happen again to other people's items.</p>