1 reviews | Active since Member
Absolutely awful customer service experience end to end. It look me 7 months to get the right pieces of furniture I ordered and even then they are not up to the quality they were advertised as. I am still waiting on a lightbulb for a lamp which has not arrived even though multiple promises have been made. I placed and paid for my order 1 June 2022. Firstly they got the shipping logistics incorrect and I had to drive 4 hours to Jhb - the first time to collect an order which turned out not to be mine in Dec 2022 - it took 6 months to send me the wrong order. I had to drive the incorrect order back to Jhb only to collect an order which was mine in Feb 2023 but the table was not set up as I had asked. It was upside down. Nothing looked as it did in the pictures and original descriptions (they have since updated their website descriptions but I have screen shots). Their pictures of products are ****** from other places on the internet if you do a return image search. Lots of promises but really there is no excuse for this awful service and poor product delivery. I have just accepted what I have received as it was no longer worth the ongoing fight where they would not even have the decency to return my calls.