BAD SERVICE EVER!!!!!!!!!!!!!!

I WAS CALLED OVER A MONTH AGO FOR MY APPLICATION I WAS TOLD I SENT MY DOCUMENTS AND WAS TOLD I WAS APPROVED EVER SINCE THEN NO ONE HAS EVER COME BACK TO ME THEY SAID THEY STILL VERIFYING MY DOCUMENTS EVERY TIME I SEND A WHATSAPP THEY SAY THEY WILL LET ME KNOW ASAP EVEN WORSE THE NUMBER THEY GIVE DOESNT EVEN WORK. THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED ITS HEADING FOR 2 MONTHS NOW