Missing Cat at Previous Complex

I have been emailing and messaging the Fish Eagle View office/people so many times to ask them to check if my cat that was missing since March 2025 is at my previous complex. Some of the people sound like they think I am lying about the cat. I dont have access to get inside the complex to look for my missing cat. I want my cat back!!! They dont even communicate with me to let me know what is going on. They are not even professional.