Terrible Customer Service, Does not Respond to Emails

Their client bumped into us/ a stationary vehicle at a traffic light, early in January and there is not update on whether a claim was lodged on their end till date. Their service has been the worst both for the client and myself. Duplicate requests for documents, no updates on claim processes and the agent assigned, Zayon does not respond to emails. Poor customer service. I wouldn’t recommend. 👎🏾👎🏾👎🏾