Interbet
2|33 reviews
SB
Sheila B
1 reviews | Active since Member
08 Jan 2026, 04:52
False Payout Information - ******!
Would never use them again. So deposited money for the deposit match bonus. Managed to do the impossible and wagered 30x the amount deposited. So for the R2000 I had to wager R60 000. I had R1400 after that. I prompted their chatbot to withdraw the winnings. Gave me the response that the remaining amount after the wager will be converted 11PM.
11PM they took my R1400 and after asking why it was not converted, they respond with "an additional R2000 was further deducted thus no payout"
I have screenshots proving the mis information, and Michelle assisting in the chat just completely denies the bot gave false information.
Stay away!!!
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Replies (56)0
Replies (56)Interbet's replyOfficial
12 Jan 2026, 13:14Hi Reynard,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your disappointment.
We have reviewed your account and can confirm that, as explained by our customer support team, the bonus amount is not included in the conversion. This is outlined in our Terms and Conditions. We understand that this may be frustrating, and we regret any confusion it may have caused.
Your feedback is valuable to us, and we appreciate you raising your concerns. Should you have any further questions or require clarification, our support team will be happy to assist.
Kind regards,
The Interbet Team
Thank you for taking the time to share your feedback. We’re very sorry to hear about your disappointment.
We have reviewed your account and can confirm that, as explained by our customer support team, the bonus amount is not included in the conversion. This is outlined in our Terms and Conditions. We understand that this may be frustrating, and we regret any confusion it may have caused.
Your feedback is valuable to us, and we appreciate you raising your concerns. Should you have any further questions or require clarification, our support team will be happy to assist.
Kind regards,
The Interbet Team
Best regards,
Interbet's reply12 Jan 2026, 13:14
Official
Hi Reynard,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your disappointment.
We have reviewed your account and can confirm that, as explained by our customer support team, the bonus amount is not included in the conversion. This is outlined in our Terms and Conditions. We understand that this may be frustrating, and we regret any confusion it may have caused.
Your feedback is valuable to us, and we appreciate you raising your concerns. Should you have any further questions or require clarification, our support team will be happy to assist.
Kind regards,
The Interbet Team
Thank you for taking the time to share your feedback. We’re very sorry to hear about your disappointment.
We have reviewed your account and can confirm that, as explained by our customer support team, the bonus amount is not included in the conversion. This is outlined in our Terms and Conditions. We understand that this may be frustrating, and we regret any confusion it may have caused.
Your feedback is valuable to us, and we appreciate you raising your concerns. Should you have any further questions or require clarification, our support team will be happy to assist.
Kind regards,
The Interbet Team
Best regards,