Angry Passenger

Intercape is the funcking worst bus service in SA you book a ticket for 21:00 and have to arrive 30min earlier just to let you know the bus is 3h15min late the problem is when we as the passengers are late they leave you behind but you have to wait for them and just ****ing understand when they are late without any ****ing compensation this **** must stop they must either refund the passengers or give a discount if the passenger still want to travel with them is is ****ing unacceptable.