Rude AGENTS

RUDEST AGENT INCLUDING TEAM LEADER BUMATHENG

I HAVE BEEN CALLING 3 TIMES FOR A SETTLEMENT DISCOUNT THEY SAID I DON'T NOT QUALIFY BECAUSE I PREVIOUSLY ASKED. WHICH I EXPLAINED I ASKED TO FIND OUT IF I CAN AT THE TIME I DID NOT HAVE TO SETTLE. THE FIRST AGENT I SPOKE TO ON THE 21ST DECEMBER WAS SO RUDE SHE DROPPED THE PHONE THE SECOND AGENT I SPOKE TO WAS NICE AND SAID THEY ABLE TO ASSIST HOWEVER THEY DON'T HAVE SUPERVISORS AND MANAGERS . WHEN I I DID A FOLLOW UP I THE 22ND I WAS REFERED TO BAMUTHANG THAT WAS SO RUDE AND *********** TEAM LEADER POSITION I'A DEFINITELY NOT FOR HER.

Mind you when I was on the phone with the one agent I heard another agent saying to a different client "Ma'am you rude, this is your account not mine" and they drop calls while one is speaking

TFG - G STAR RAW, SPORTCENE, ETC DON'T DEAL WITH IDC

TFG DO NOT DEAL WITH IDC THEY HAVE THE RUDEST AGENTS HENCE WHY PEOPLE DON'T WANT TO PAY WE ARE NOT GETTING ASSISTED. ALL I WANT IS A SETTLEMENT DISCOUNT SO I CAN BE DONE WITH THIS RUDE *********** IDC STAFF